Salesforce Vlocity CPQ Architect

• Lead the architecture, design, and implementation of Salesforce Industries (Vlocity) CPQ & EPC solutions for Telecommunications clients.
• Define scalable and high-performing enterprise architecture aligned with business and technology strategies.
• Design and optimize Telecom product catalog structures, commercial offers, pricing models, promotions, bundles, and order capture processes.
• Architect end-to-end CPQ solutions including product configuration, pricing, eligibility, decomposition, and orchestration.
• Collaborate with business stakeholders, product owners, enterprise architects, and development teams to translate business requirements into technical solutions.
• Drive EPC data modeling, catalog hierarchy, lifecycle management, and versioning strategies.
• Provide technical leadership across OmniStudio components including OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
• Ensure seamless integrations between Salesforce Industries and external OSS/BSS systems, billing platforms, CRM, ERP, middleware, and order management systems.
• Define integration patterns using REST/SOAP APIs, Platform Events, middleware platforms, and microservices architecture.
• Lead architecture governance, code reviews, solution reviews, and best practice adoption.
• Support CI/CD implementation, DevOps processes, environment strategy, and release management.
• Mentor developers, consultants, and junior architects on Salesforce Industries best practices.
• Participate in client workshops, solution presentations, estimations, and technical roadmap discussions.
• Ensure solutions adhere to security, scalability, performance, and compliance standards.

We are seeking an experienced Salesforce Vlocity CPQ EPC Architect to lead the design, architecture, and implementation of enterprise-scale Salesforce Industries (Vlocity) solutions for a leading Telecommunications client. The ideal candidate will have deep expertise in Vlocity CPQ, EPC (Enterprise Product Catalog), OmniStudio, and Telecom domain processes, with the ability to drive large-scale digital transformation initiatives.

This role requires strong solution architecture capabilities, stakeholder management skills, and hands-on experience delivering end-to-end Salesforce Industries implementations in Telecom environments., Core Salesforce Industries Expertise

• Strong hands-on experience with Salesforce Industries (Vlocity) CPQ and EPC implementations.
• Deep understanding of Telecom domain processes including:
• Product Catalog Management
• Quote-to-Cash
• Order Management
• Product Configuration
• Pricing & Promotions
• Customer Lifecycle Management
• Expertise in OmniStudio components:
• OmniScripts
• DataRaptors
• Integration Procedures
• FlexCards
• Experience with Salesforce Order Management and Industries Order Capture.
• Strong understanding of Vlocity EPC modeling and enterprise catalog strategy.

Salesforce Technical Skills

• Strong Salesforce platform knowledge including Apex, Lightning Web Components (LWC), Flows, and APIs.
• Experience integrating Salesforce with external systems using REST, SOAP, ETL, and middleware technologies.
• Knowledge of Salesforce security architecture, governor limits, and platform best practices.
• Experience with DevOps tools such as Git, Copado, Gearset, Jenkins, or Azure DevOps.
• Familiarity with Agile and SAFe delivery methodologies.

Telecom Domain Experience

• Prior experience working with Telecommunications clients is mandatory.
• Understanding of BSS/OSS ecosystems and Telecom business operations.
• Experience with broadband, mobile, fiber, enterprise connectivity, or digital service offerings.
• Exposure to TM Forum standards and Telecom data models is highly preferred.