IT Support Engineer
Specialist Ltd
Sevenoaks, United Kingdom
4 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Junior Compensation
£ 29KJob location
Sevenoaks, United Kingdom
Tech stack
VoIP
Virtual Private Networks (VPN)
Network administration
Windows Desktop
Wi-Fi Technology
Firewalls (Computer Science)
Information Technology
ServiceNow
Job description
What you'll be doing: You'll be first-line technical support for a portfolio of business clients - picking up calls and tickets, diagnosing issues, and seeing them through to resolution. You'll work across desktop, servers, connectivity, email, VoIP, and more - no two days are the same.
Requirements
We're recruiting on behalf of a well-established managed services provider who is looking for a Service Engineer to join their busy support desk. This is a fantastic opportunity for someone with around a year's helpdesk experience who wants to grow their technical knowledge in a supportive, fast-paced environment., * ~1 year's helpdesk or IT support experience
- Solid Windows desktop troubleshooting
- Some exposure to networking - VPN, firewalls, WiFi
- A friendly, professional manner with clients
- Willingness to learn and a can-do attitude - the technical depth can be developed, * IT Engineer
- IT support
- computer science
- Servicenow
- First Line Contact (Helpdesk)
- First Line IT Support
- Network Administration
Benefits & conditions
- £26,500-£28,500 salary
- Exposure to a wide range of technologies across a diverse client base
- A supportive team and genuine progression opportunities
- The chance to work for a business that truly values its people