IT Manager
Role details
Job location
Tech stack
Job description
TAX-FREE | Living Expenses Covered | 3-Month Rotation Multiple New Roles | Expansion Across the Existing Fleet
Take your IT leadership career to sea. We're recruiting IT Managers to lead onboard technology operations across additional ships within our luxury cruise fleet.
This is a unique opportunity to combine hands-on technical expertise, service delivery leadership, operational responsibility and global travel - all in one exceptional role.
What You'll Do
· Lead onboard IT service delivery and daily operations
· Act as the primary IT contact for ship leadership & vendors
· Manage networks, servers, storage, PMS, POS & crew systems
· Provide hands-on diagnostics, escalation support & troubleshooting
· Lead, coach & develop onboard IT staff
· Oversee Incident, Problem & Change Management (ITIL aligned)
· Maintain cybersecurity, compliance & data protection
· Drive consistent ITIL best practice across shipboard operations
Requirements
· Degree or HND in an IT-related subject
· 5+ years' leadership experience in IT operations or service management
· Strong hands-on technical background (systems, networking, infrastructure)
· ITIL certification (V3 minimum, V4 preferred)
· Proven ability to lead teams in complex, high-demand environments
· Hospitality/cruise/travel experience is a strong advantage
· STCW (or willingness to complete)
· Willingness to work internationally on rotation