UX Designer

You'll be the voice of the user across the product team - owning the research programmes that shape product direction and translating findings into clear, usable design. End-to-end, hands-on, and with genuine ownership from day one.

Day-to-day you can expect to be across:

• User research - interviews, surveys, observational studies, and usability evaluations
• Translating findings into personas, journey maps, wireframes, prototypes, and user flows
• Designing UX for AI and machine learning-powered features, including efficacy testing and governance
• Running usability tests, iterating on designs based on evidence
• Collaborating with product managers, engineers, and UI designers throughout the development cycle
• Communicating design rationale and advocating for user-centred practices to senior stakeholders

• Proven user research experience across qualitative and quantitative methods
• Strong ability to move from insight to design - Figma, Sketch, or Adobe XD
• Solid grounding in UX principles, usability heuristics, and accessibility standards
• Comfortable with behavioural analytics and data-informed UX decisions
• Cross-functional, agile team experience
• Background in pharmaceutical, retail, or other regulated/complex environments is a plus
• AI or machine learning product context is a genuine advantage
• Prior startup or scale-up experience a plus - this person owns their work, * Agile
• Wireframing
• AI
• UX Designer
• Pharma
• UX Research
• Figma
• Journey Mapping
• Usability Testing

Operating at the intersection of data, technology, and pharmaceutical supply chains, this organisation is building and evolving a proprietary enterprise platform used by major stakeholders across the US market. The product team is ambitious and well-resourced, with a long-term roadmap and real appetite for innovation - including AI and machine learning integration.