Power Platform Support Admin - LATAM

Insight Global is seeking a Power Platform CoE Administrator to support a top healthcare industry client. This individual will support the daily engineering, administration, and governance of the Power Platform and Copilot Studio environments, while serving as a key point of contact for end-user support.

The Administrator will manage environment configuration, DLP oversight, and platform operations while partnering closely with engineers and a Solutions Architect. This role requires hands-on troubleshooting of end-user issues, with a strong understanding of workflows to diagnose and resolve problems efficiently.

This is an exciting contract-to-hire role ideal for someone who combines strong platform administration experience with excellent end-user support skills and enjoys working in a large, dynamic enterprise environment.

Key Responsibilities:

• Administer the Power Platform & Copilot Studio environments within the CoE

• Support day-to-day platform operations, configuration, and governance

• Move and configure environments, solutions, and platform components

• Partner with engineers to implement and update rules and DLP policies

• Assist with governance processes and platform guardrails

• Collaborate with the Solutions Architect to support platform design and best practices

• Ensure compliance, security, and proper data handling across environments

• Troubleshoot platform issues and escalations to maintain reliability

• Provide hands-on ticket support for end users across Power - Apps, Power Automate, and related tools

• Diagnose and resolve workflow-related issues, including automations, integrations, and dependencies

• Communicate clearly with end users to guide issue resolution and improve user experience

Strong experience with Power Platform (Power Apps, Power Automate, Admin Center)

• Experience with Copilot Studio - building agents

• Solid understanding of Azure (tenant, environments, connectors, governance)

• Background in security, compliance, governance, identity, and DLP

• Experience in a Power Platform Administrator or similar role

• Hands-on experience within a Center of Excellence (CoE) environment

• Strong troubleshooting skills, especially related to workflows and automations

• Experience supporting end users and managing tickets (triage through resolution)

• Strong understanding of workflow logic, integrations, and system dependencies

• Excellent communication and customer service skills with end users * Experience implementing or maintaining DLP policies

• Familiarity with automated governance (PowerShell, Admin Center automations)

• Prior work in large-scale enterprise CoE organizations

• Exposure to cloud engineering or platform engineering teams

• Knowledge of citizen development programs

$20/hr to $30/hr

Exact compensation may vary based on several factors, including skills, experience, and education.