Senior Branch Specialist - Bi-lingual English/Spanish required

As a Senior Branch Specialist (Personal Banker), you'll develop relationships with our members, become their financial expert, open specialized accounts and educate them about products/services that will make a positive impact in their lives. This position is a combination of being a Personal Banker with some Teller responsibilities. It offers a variety of work throughout the day, involves sales goals and is perfect for those that enjoy exceeding goals and earning extra incentives!, * Identifying financial products/services that will benefit our members, and you'll guide them toward those that are in their best interest. There are times when you'll need to overcome objections, but you know that already and are GREAT with service-minded sales!

• Processing a wide array of requests for specialized and/or complex accounts and consumer loan applications for members.
• Being a team player who wears multiple hats. You'll back up our Branch Specialists by greeting members and directing them to the person who can best help and answer calls from members who need assistance.
• Ensure that all policies, procedures, compliance, audits, quality control and balancing standards are adhered to.

Do you have experience in Customer communication?, Do you have a High school diploma or GED?, * High School diploma or equivalent

• 2 years of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred.
• Bi-lingual Spanish required!
• Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations
• Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office
• Excellent interpersonal and communication skills
• Ability to multitask, work at a fast pace, and stay organized
• Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity
• Availability to work 40+ hours/week and be scheduled between the following hours:

• Monday - Thursday: 830:AM- 5:30PM; Friday 8:30AM- 6:30PM; Regular Saturdays 8:30AM- 1:30PM

Pulled from the full job description

• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Pension plan, The salary range for this role is $18.34 - $27.51 per hour. This role is eligible for sales incentives. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.

Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

Join a Great Place To Work certified company! Consumers Credit Union is recruiting for a Senior Branch Specialist (Personal Banker) at our Waukegan branch! As a Senior Branch Specialist, you'll develop relationships with our members, become their financial expert, and educate them about products/services that will make a positive impact in their lives., Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union has $4.4 billion in assets and serves more than 275,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org