FileCloud Administrator - Remote
The Smart
Des Moines, United States of America
6 days ago
Role details
Contract type
Temporary to permanent Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
$ 177KJob location
Remote
Des Moines, United States of America
Tech stack
Microsoft Windows
Amazon Web Services (AWS)
Azure
Command-Line Interface
Cloud Computing
Cloud Engineering
Collaborative Software
Linux
Desktop Virtualization
File Systems
Distributed Systems
Monitoring of Systems
Virtual Desktops
Cloud Services
Google Cloud Platform
Enterprise Software Applications
Job description
As a FileCloud Administrator, you will manage and support enterprise file collaboration platforms and related cloud infrastructure, ensuring secure, reliable, and efficient operations across virtual desktop and storage environments. You will provide hands on administration, user support, and troubleshooting while helping maintain seamless access and performance across cloud based systems., * Administer and support FileCloud platform, including user onboarding, configuration, and troubleshooting.
- Manage and monitor cloud-based environments supporting virtual desktop infrastructure.
- Provide end-user support and resolve technical issues related to file access and collaboration tools.
- Implement and maintain security controls and compliance measures across systems.
- Support deployment, upgrades, patching, and ongoing system maintenance activities.
- Monitor system performance and troubleshoot issues across distributed environments.
- Collaborate with cross-functional IT teams to ensure system stability and integration.
- Provide clear documentation, status updates, and operational support artifacts.
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Requirements
- Hands on experience administering FileCloud or similar enterprise file collaboration platforms.
- Experience managing cloud infrastructure, particularly virtual desktop environments.
- Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.
- Experience supporting enterprise systems in client-facing or technical support roles.
- Knowledge of security practices including access controls and compliance measures.
- Proficiency working in Windows, Linux, and command-line environments.
- Strong troubleshooting skills in complex distributed systems.
- Ability to work independently and manage tasks with minimal supervision.
- Excellent written and verbal communication skills.
About the company
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