IT Support Specialist
Role details
Job location
Tech stack
Job description
Microsoft Teams Customer Service, Active Directory Web Conferencing Business Valuation Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance Troubleshooting (Problem Solving), * Provide support for hardware, software, and system issues
- Troubleshoot Windows, O365, Teams, and Active Directory
- Perform hardware setup, break/fix support, and device moves
- Manage and update tickets with clear documentation and timely resolution
- Provide onsite and remote user support
- Assist with A/V and web conferencing tools, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs IT Support Analyst TEKsystems Chicago, ILHybrid Operations Communication Customer Service Operating Systems Security Policies Business Valuation Productivity Software Remote Access Systems Full Stack Development Artificial Intelligence Network Troubleshooting Business Transformation Critical Illness Insurance +0 Field Support Technician TEKsystems Harvey, ILHybrid Operations Issue Tracking Mobile Devices Customer Service Windows Software Operating Systems Technical Support Help Desk Support Quality Assurance Design Management Business Valuation Macintosh Software Knowledge Management Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance Executive Information Systems +0
Google IT Automation with Python
Google IT Support IT Support Specialist TEKsystems Chicago, IL*Hybrid Operations Microsoft Teams Customer Service Active Directory Web Conferencing Business Valuation Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance Troubleshooting (Problem Solving) +0
Requirements
- 4+ years of corporate IT support experience
- Experience with O365, Teams, Active Directory, and Windows 10
- Experience working in a ticketing system
- Strong troubleshooting and customer service skills
Benefits & conditions
This is a Contract position based out of Chicago, IL. Pay and Benefits
The pay range for this position is $22.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type