IT Support Specialist

CareerCircle
Chicago, United States of America
7 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 58K

Job location

Chicago, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
Artificial Intelligence
Macintosh Computers
System Configuration
Executive Information Systems
Issue Tracking Systems
Python
Network Troubleshooting
Productivity Software
Remote Access Technology
Windows Software Trace Preprocessor
Office365
Software Troubleshooting
Operating System Security

Job description

Microsoft Teams Customer Service, Active Directory Web Conferencing Business Valuation Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance Troubleshooting (Problem Solving), * Provide support for hardware, software, and system issues

  • Troubleshoot Windows, O365, Teams, and Active Directory
  • Perform hardware setup, break/fix support, and device moves
  • Manage and update tickets with clear documentation and timely resolution
  • Provide onsite and remote user support
  • Assist with A/V and web conferencing tools, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs IT Support Analyst TEKsystems Chicago, ILHybrid Operations Communication Customer Service Operating Systems Security Policies Business Valuation Productivity Software Remote Access Systems Full Stack Development Artificial Intelligence Network Troubleshooting Business Transformation Critical Illness Insurance +0 Field Support Technician TEKsystems Harvey, ILHybrid Operations Issue Tracking Mobile Devices Customer Service Windows Software Operating Systems Technical Support Help Desk Support Quality Assurance Design Management Business Valuation Macintosh Software Knowledge Management Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance Executive Information Systems +0

Google IT Automation with Python

Google IT Support IT Support Specialist TEKsystems Chicago, IL*Hybrid Operations Microsoft Teams Customer Service Active Directory Web Conferencing Business Valuation Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance Troubleshooting (Problem Solving) +0

Requirements

  • 4+ years of corporate IT support experience
  • Experience with O365, Teams, Active Directory, and Windows 10
  • Experience working in a ticketing system
  • Strong troubleshooting and customer service skills

Benefits & conditions

This is a Contract position based out of Chicago, IL. Pay and Benefits

The pay range for this position is $22.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

About the company

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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