IT Systems Support Technician

Addison Group
Oklahoma City, United States of America
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Senior
Compensation
$ 65K

Job location

Oklahoma City, United States of America

Tech stack

Microsoft Windows
Business Software
Databases
Information Engineering
RAID
DNS
Hyper-V
Issue Tracking Systems
Windows Server
Remote Access Technology
Remote Service Software
SQL Databases
SQL Server Integration Services
Tableau
Wireless Networks
Computer Networking Systems
Software Troubleshooting
Information Technology
Server Operating Systems & Platforms

Job description

  • Support and maintain Windows Server environments
  • Troubleshoot and manage server infrastructure including:
  • RAID configurations
  • Server Manager
  • Hyper-V
  • SQL environments
  • Administer and support Microsoft 365 products and the Microsoft 365 Admin Portal
  • Configure and troubleshoot DNS records including SPF and TXT records
  • Support network infrastructure including:
  • VLANs
  • DHCP
  • VPN connectivity
  • Switches and wireless networking
  • Assist with maintaining HIPAA-compliant systems and secure Outlook/email configurations
  • Provide technical support for desktops, laptops, printers, and end-user devices
  • Perform system upgrades, patching, maintenance, and troubleshooting
  • Document technical issues and resolutions within ticketing systems
  • Escalate advanced infrastructure issues when necessary
  • Provide excellent customer service and communication to internal users, Job Title: Database Developer (SQL / SSIS) Location: Hybrid - Oklahoma City 2 days onsite weekly Direct Hire Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Pay Rate Range:$80,000 - $100,000 (potential flexibility up to ... Recommended *, Role: Entry Data Analyst Location: Oklahoma City, OK Pay Rate Range: $15-20/hr Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for an Entry Data Analyst to join their team. Please... Recommended *, Job Title: IT Site Support Technician Location: Oklahoma City, OK (Onsite with local travel) Pay Range: $50,000 - 65,000 / year depending on experience Benefits: The position is eligible for medical, dental, vision, and 401(k). **Onsite requirement - M... 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Requirements

We are seeking an experienced IT Systems Support Technician to join a growing IT team in Oklahoma City. This role is ideal for someone with strong hands-on experience supporting server environments, Microsoft 365 administration, networking infrastructure, and end-user support in a fast-paced business environment.

The ideal candidate will have a strong technical foundation, excellent troubleshooting skills, and the ability to work independently while supporting multiple systems and users., Required:

  • 2+ years of IT support, systems administration, or infrastructure support experience
  • Experience supporting Windows Server environments
  • Working knowledge of:
  • Hyper-V
  • RAID configurations
  • Microsoft 365 administration
  • DNS, SPF, and TXT records
  • VLANs, DHCP, and VPN technologies
  • Strong troubleshooting and problem-solving skills
  • Understanding of HIPAA compliance and email security best practices
  • Excellent communication and customer service skills

Preferred:

  • CompTIA A+ and/or Network+ certifications
  • Experience supporting SQL environments
  • Experience with ticketing systems and remote support tools
  • MSP or multi-site support experience

Benefits & conditions

· Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics

· Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

· Permanent Employment: Many of Addison's job openings lead to potential permanent employment

· Connections: You connect directly with hiring managers from renowned organizations

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