Business Analyst (ITSM / IT Asset Management)
Role details
Job location
Tech stack
Requirements
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8+ years of BA experience in IT Governance / ITSM / IT Asset Management
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Strong experience with ITSM governance, controls, workflows, and process re-architecture
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Experience working in undefined / complex environments
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Strong communication and leadership reporting skills
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Strong data analysis and data governance experience
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Experience identifying gaps in repositories / CMDB / asset data
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Hands-on exposure with ServiceNow preferred
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ServiceNow modules: ITSM, ITAM, Change Management, CMDB
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Experience working with architecture teams, software owners, and governance stakeholders
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Banking / Financial domain experience is a plus Need genuine consultants only with:
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Updated LinkedIn profile matching resume
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Strong communication skills
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Local to Chicago preferred