Dashboard Operations Leadership Governance ServiceNow
Role details
Job location
Tech stack
Job description
Operations Leadership Governance ServiceNow, Stage Gate Corporate Finance Demand Management Influencing Skills Business Valuation Cycle Time Variation Full Stack Development Stakeholder Management Artificial Intelligence Business Transformation Critical Illness Insurance Apptio (Financial Software) Key Performance Indicators (KPIs), We're looking for someone to lead and improve how infrastructure work gets prioritized and approved across IT teams. This person will manage the intake process, run governance meetings, and ensure the right infrastructure initiatives move forward based on business needs and capacity.
What You'll Do
- Manage intake for infrastructure demand (network, systems, cloud, etc.)
- Run governance/stage-gate meetings and drive decisions
- Ensure requests meet standards and are properly prioritized
- Track pipeline health (cycle time, throughput, bottlenecks)
- Handle escalations and document decisions
- Build reports and dashboards for leadership
- Partner with business, finance, and infrastructure teams
- Improve processes and enforce governance standards, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Performing Loan Consultant (Bilingual And Non-bilingual) TEKsystems Tempe, AZHybrid Loans Research Operations Automation Positivity Collections Negotiation Refinancing Skip Tracing Communication Inbound Calls Prioritization Outbound Calls Mortgage Loans Microsoft Excel Multilingualism Customer Service English Language Microsoft Office Microsoft Outlook Microsoft Windows Business Valuation Personal Integrity Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Critical Illness Insurance Ethical Standards And Conduct +0 Delinquency Control Counselor TEKsystems Phoenix, AZRemote Sales Honesty Operations Collections Retail Sales Outbound Calls Customer Service Consumer Lending Business Valuation Financial Institution Full Stack Development Call Center Experience Administrative Support Artificial Intelligence Development Environment Business Transformation Critical Illness Insurance +0 Weekend Shift Mechanic Aerotek Phoenix, AZ*On-Site Operations Hand Tools Sheet Metal Construction Team Oriented Health Advocacy Torque (Physics) Lean Manufacturing Aerospace Materials Mechanical Assembly Time Off Management Power Tool Operation Six Sigma Methodology Artificial Intelligence Discounts And Allowances Critical Illness Insurance Standard Operating Procedure Employee Assistance Programs Continuous Improvement Process
Requirements
- 7+ years in IT demand management, PMO, or governance (infrastructure-focused)
- Experience running intake or stage-gate processes
- Strong stakeholder management (including leadership)
- Experience working with KPIs/metrics and reporting
- Familiarity with tools like ServiceNow, Clarity, Apptio, or Jira
Benefits & conditions
This is a Contract position based out of Chandler, AZ. Pay and Benefits
The pay range for this position is $56.00 - $56.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type