IT Project Manager - Binghamton University

We are seeking an IT Project Manager to support our campus dining operations at Binghamton University. This role is responsible for the planning, administration, and day-to-day support of IT systems and POS environments across a multi-unit dining account. This position plays a key role in ensuring reliable system performance, effective troubleshooting, and seamless integration between technology platforms, enabling operational and financial success., POS Systems Management

• Administer, configure, and optimize POS systems

• Troubleshoot software and hardware issues

• Oversee installation, upgrades, and maintenance of POS equipment

• Manage support requests and escalate issues as needed

IT Infrastructure & Systems

• Maintain and audit IT systems and integrations with university platforms

• Monitor system performance and ensure operational stability

• Support mobile ordering platforms (e.g., BOOST)

Technical Support

• Provide first- and second-level technical support for IT and POS systems

• Partner with vendors to resolve issues and improve system functionality

• Generate reports to support financial analysis and operational insights

• Associate's or Bachelor's degree in Information Technology or related field OR 3+ years of relevant IT experience

• Experience supporting POS systems (hardware and software)

• Working knowledge of networking systems and infrastructure

• Proficiency with Microsoft Office and SharePoint

• Experience with troubleshooting tools and command-line environments

• Familiarity with AWS, Oracle, or similar platforms preferred

• Strong analytical, troubleshooting, and prioritization skills

• Ability to work in a fast-paced, multi-site environment

Preferred Experience

• Hospitality or food service industry experience

• Exposure to mobile ordering or retail technologies

• Vendor management experience, Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Group, North America (Binghamton, NY) **Salary:** $70,000 - $75,000 At over 300 college & universities around the country, **Chartwells Higher Education** is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.