Application Engineer - Automation

• Serve as the Application engineer for automation unit that is installed with DN machines, including both DN and third-party systems (e.g., Linear Pallet Systems, Gantry Loaders).
• Training Material Generation: Develop practical, step-by-step training materials and documentation with a heavy focus on "how-to" execution.
• Dealer & Customer Training: Conduct technical training sessions for both dealers and end-user customers.
• Customer Support: Provide comprehensive technical support via phone and email. Proactively author and publish new technical documents when existing reference materials are unavailable.
• Field Support & Troubleshooting: Travel to customer sites as required to diagnose, troubleshoot, and resolve complex mechanical and automation issues.
• Factory Liaison: Communicate with the manufacturing factory to report technical issues and request detailed technical specifications or data when necessary.
• Documentation & Reporting: Maintain accurate records of all job-related events, including technical support logs, field issues, and system improvements. Submit a monthly summary report tracking key metrics (case volume, case status, etc.).
• Skill Development: Continuously and proactively develop the necessary skills to support emerging technologies.

Do you have experience in Software development?, * Industry Experience: 5 to 10 years of professional experience in the machine tool (cutting) industry.

• CNC Controls: Proficiency with FANUC controls (experience with SIEMENS is a strong plus).
• NC Programming: Strong programming background in both Milling and Turning applications.
• CAD/CAM: Proficiency in at least one industry-standard CAD/CAM software.
• Machine Operation: Hands-on capability to set up and run CNC machines (managing tool offsets, work offsets, fixture installation, etc.).
• Macro Programming: Deep understanding of macro programming, including system and macro variables.
• PLC Foundations: At least a baseline understanding of PLCs (e.g., utilizing PLCs for alarm troubleshooting and diagnostics).

Preferred Experience

• Experience with Linear Pallet Systems (LPS) or machines utilizing Gantry Loaders.
• Hands-on operational experience with DN Solutions (Doosan) machinery.

Pulled from the full job description

• Referral program
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance, We offer competitive pay based on experience.
• 401(k)
• Health, Vision, and Dental Insurance
• Life Insurance and Short-Term Disability
• Paid Time-Off including vacation, sick time, and Holidays.
• Employee Referral Program

Our success is driven by our team of talented, dedicated individuals working closely together to meet or exceed customer expectations. Take the next step in your career and become part of our fast-growing company.

For over 50 years, DN Solutions has built machine tools that shape the world around us, including the cars we drive, the planes we fly, and the medical devices that save lives. We develop smart machines and customized solutions that advance these essential industries., DN Solutions is expanding its capabilities in automation, digital manufacturing, and turnkey system integration. We are seeking an Automation & Software Engineer to help develop and deploy advanced manufacturing solutions that integrate CNC machine tools, robotics, and software systems. This role is ideal for someone who enjoys working across disciplines and taking ownership of complex, real-world engineering challenges.