Software Developer [Multiple Positions Available]

Duties: Collaborate with product team to gather requirements and translate them into technical solutions. Implement and configure ServiceNow HRSD functionalities, including case management, employee self-service portals, and automated workflows. Integrate ServiceNow HRSD with other systems and platforms as needed. Participate in troubleshooting and resolving various technical issues related to ServiceNow HRSD applications/ Custom processes. Develop and implement various solutions for managing employee lifecycle events within ServiceNow. Customize and configure HR service delivery modules to support onboarding, Flexible Work Arrangements, and Managing low performance. Customize and configure journey modules to align with organizational goals and employee needs. Develop strategies for managing lifecycle events, HR services, and employee journeys. Maintain and update ServiceNow HRSD configurations and documentation. Ensure compliance with best practices and standards in ServiceNow development. Provide technical support to team members in resolving various issues.

Minimum education and experience required: Bachelor's degree in Information Technology, Computer Science, or related field of study plus 5 years of experience in the job offered or as Software Developer, IT Consultant, or related occupation.

Skills Required: This position requires experience with the following: ServiceNow platform, including its architecture, components, and capabilities; ServiceNow's scripting languages, including JavaScript and GlideScripts, for customization and automation; configuring and customizing HRSD applications to align with specific business requirements; integrating ServiceNow HRSD with other HR systems and tools, such as Oracle HCM; REST and SOAP APIs for seamless data exchange between systems, ensuring data integrity and consistency; designing intuitive, re-usable and user-friendly interfaces and portals for HR service delivery; HR data within ServiceNow, including data import and export, data transformation, and data quality management; analyzing HR requirements including HR Service Configuration, Life Cycle Events, Journey Configuration, Activities, Notification, and designing and developing scalable solutions; troubleshooting and resolving issues within the HR Service Delivery module, ensuring optimal performance.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.