Scrum Master

The Scrum Master leads high-performing Agile teams to self-organize and deliver with excellence, leveraging AI-powered tools and data-driven insights to optimize team velocity, surface impediments early, and drive continuous improvement across client's technology teams., Include but are not limited to the following:

Delivery & Project Oversight

• Proactively monitors deadlines, ensures no slippage, and takes appropriate action to meet or exceed all target dates for technology efforts
• Leads implementation activities ensuring business objectives are met; promotes common understanding of timelines, landmarks, and reporting to align partners and team members
• Works with Product Owners and PMO to determine prioritization, funding, and allocation of resources across new and active projects

Team Metrics Creation & Management

• Owns team performance metrics end-to-end - designs, tracks, and reports on sprint velocity, throughput, cycle time, defect rates, and predictability; presents data-driven insights in sprint reviews and stakeholder forums
• Builds and maintains Jira dashboards tracking sprint health, capacity, and KPIs including commitment accuracy, escaped defects, burn rate, and team happiness scores; escalates when trends signal risk
• Drives continuous improvement through retrospective data analysis - identifies patterns in blockers and rework, converts findings into actionable items, and delivers AI-summarized status reports to all assigned projects

AI-Assisted Delivery

• Leverages AI tools to enhance Agile ceremonies and promote team AI literacy - uses summarization and pattern recognition to surface impediments, distill retrospective themes, and coach team members on responsible use of tools such as GitHub Copilot, Claude and AI-assisted documentation
• Integrates AI-generated insights into backlog refinement to help Product Owners identify story gaps, surface dependencies, and estimate complexity more accurately
• Monitors AI adoption metrics across the team and stays current on emerging tools - tracks productivity and quality impact, and brings evidence-based recommendations to leadership

Agile Coaching & Facilitation

• Sets up, facilitates, and maintains all Scrum ceremonies; supports and educates Product Owners on prioritization, grooming, and backlog management
• Provides servant leadership to the team, facilitates decision making and conflict resolution, and guides teams toward self-organization using Agile methodology
• Removes impediments using trend data and AI-assisted pattern recognition to surface systemic blockers; drives transparency through metrics-based communication to keep all stakeholders informed
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., * Bachelor's degree in MIS, CS, or related field, or equivalent experience in IT / software development and program/project management

• 4+ years' experience as a Scrum Master in IT heavy organizations
• Demonstrated understanding of Agile SDLC models (Scrum, Kanban) and experience with Agile planning in Jira
• Agile Certification an asset (CSM, SAFe SM, PSM); AI-assisted Agile tooling experience a plus
• Demonstrated ability to design, track, and present team performance metrics across multiple concurrent squads

Skills and Abilities to be Successful in this Role

• Project leadership skills - identifies, prioritizes, schedules, and closes projects with a high degree of initiative and sense of urgency
• Strong analytical and facilitation skills - critically evaluates information from multiple sources, leads Scrum ceremonies, and decomposes complex requirements into actionable details
• Listening, observational, and interpersonal skills - understands what people say and what they may be hesitant to say; resolves conflicts among team members and partners
• Technical writing and communication skills to convey information effectively, with the ability to work across all levels including senior IT management
• Strong understanding of IT planning, reporting concepts, and policies; general knowledge of factors affecting business
• Proficiency with AI-assisted tools (GitHub Copilot, Claude/ChatGPT, Jira Automation) and comfort interpreting delivery data to drive continuous improvement
• Experience building and presenting team performance dashboards and metrics reports to senior leadership
• Working knowledge of AI/ML concepts as they apply to software delivery and product development
• Familiarity with data visualization tools (Jira dashboards, Power BI, or similar) for team health and metrics visibility

Unison Systems Inc. is a full-service IT consulting firm that offers staffing, consulting, direct-hire recruiting and solutions delivery services. Core areas of service include: *Software Engineering *Data Management *Project/Program Management *Infrastructure & Support