Desktop Installation Technician

Everforth Apex
Newark, United States of America
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Newark, United States of America

Tech stack

Microsoft Windows
Apple Mac Systems
Microsoft InTune

Job description

We are supporting a large-scale enterprise security deployment focused on rolling out an authenticator application and ensuring device compliance. This initiative requires a team of hands-on technicians to support high-volume device setup and configuration in a professional environment. This role is ideal for junior-level candidates or early-career IT professionals., * Install and configure a required authenticator application on user devices.

  • Enroll and configure devices within a mobile device management tool for compliance.
  • Follow defined deployment procedures to ensure accurate and consistent setup.
  • Support a high-volume rollout environment.
  • Assist users with basic setup questions and troubleshooting during deployment.
  • Track and document device installation and completion status.
  • Work across a variety of devices, primarily in MacOS environments.

Requirements

  • 1-2 years of IT support, desktop support, or technical experience.
  • Basic familiarity with MacOS devices (Windows experience is also helpful).
  • Strong ability to follow structured processes and step-by-step instructions.
  • Comfortable performing repetitive, high-volume technical tasks.
  • Good communication skills and a customer-facing mindset.
  • General technical aptitude (CompTIA A+ or equivalent is a plus)., * Exposure to device deployment, imaging, or hardware/software installation.
  • Familiarity with mobile device management tools, such as Intune.
  • Experience in large-scale rollout or refresh projects.

About the company

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

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