Technical Sales Support MOD/BEX-R

Provide technical and commercial support to Sales Representatives for BEX-R and MOD projects, ensuring technical feasibility, accurate offer preparation, and smooth coordination between operations, head office, and factories. Contribute to the technical and financial success of assigned projects., Technical Feasibility

• Review shaft survey sheets and perform feasibility assessments
• Identify the most suitable products (preferably Otis) and prepare basic AutoCAD sketches
• Flag and communicate any technical deviations
• Ensure full technical and regulatory compliance by coordinating with CLC product specialists

Preparation of BEX-R and MOD Offers

• Guide Sales Representatives through eLog configurations, especially for complex projects
• Support Supervisors when validating project schedules
• Monitor project financials, review vendor budgets, and ensure proper cost coverage through invoicing

Plan Coordination

• Assist Sales Representatives in preparing files for the technical office and managing plan adaptations
• Support Supervisors and Sales in plan validation

Product Knowledge & Training

• Deliver training to Sales teams and Supervisors on product updates or new product launches

Continuous Improvement

• Provide feedback and report operational risks or issues
• Contribute to process improvement and best-practice sharing

Compliance & Ethics

• Ensure adherence to company standards in safety, quality, and ethics
• Handle all project and customer information confidentially

Do you have experience in Word processing?, * Technical training or a professional diploma in a related field

Technical Expertise

• Solid understanding of elevator products, systems, and construction site conditions
• Experience with elevator installation, modernization, or technical sales
• Ability to work independently on complex technical issues

Experience

• At least 5 years in elevator installation, modernization, or technical commercial roles

Digital Skills

• Proficiency in AutoCAD (highly recommended)
• Strong skills in Microsoft Office (Word, Excel, PowerPoint)
• Experience with eLogistics and NE MOD CRM is an advantage

Languages: Fluent English (company documentation), plus regional language depending on location (French for West, German for Central/East, Italian for South) ; additional Swiss regional languages and Spanish are strong assets.

Other Requirements

• Valid local driving license
• Mobility to visit customer sites, including environments requiring stair access
• Ability to travel between headquarters, regional offices, and worksites (occasional overnight stays)

Personal Qualities

• Strong organizational and analytical skills; able to prioritize effectively
• Rigorous, reliable, and results-oriented
• Excellent communication and coordination skills
• Proactive, with initiative and an entrepreneurial mindset
• Adaptable and resilient

Delivery Operations, Sales Administration Support, Product Manager, Service Branch Manager, Service Sales Representatives, Supervisors, FOD, Technical Office, CACC, Otis Production Center External Suppliers (non-Otis), logistics partners (e.g., DSV), and potentially architects, building owners, and authorities If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext!