Director of Digital Design

Merchandise and e-commerce is part of the fabric of music culture. For artists, it's a way to develop and further articulate their brand. For fans, it's another pathway to connecting with an artist and the culture they represent.

The Director, Digital Design is responsible for leading the execution and delivery of best-in-class digital design across artist storefronts, campaigns, and e-commerce experiences. This role sits at the intersection of brand expression, systemized design, and commercial performance, translating creative direction into scalable, high-quality digital output.

Reporting into the VP Design & Direction , the Director, Digital Design partners closely with Creative Directors, Motion, and Content Production to ensure design work is cohesive, efficient, and aligned to the overarching creative vision. This role leads teams of designers, sets executional standards, and ensures that every deliverable meets the creative, functional, and commercial expectations.

This is a hands-on leadership role for a design leader who thrives in execution, mentorship, and operational clarity, someone who can balance craft excellence with speed, scale, and consistency.

How You'll CREATE

• Lead the day-to-day execution of digital design across artist sites, stores, campaigns, and CRM touchpoints.
• Translate Creative Director vision into clear design direction, frameworks, and systems that scale across projects.
• Manage and mentor teams of Senior, Mid-level, and Junior Digital Designers, ensuring high quality, consistency, and professional development.
• Oversee the design delivery of multiple concurrent projects, balancing timelines, resources, and creative standards.
• Partner closely with UX/UI Designers to ensure visual design and user experience are tightly integrated and commercially optimized.
• Collaborate with Motion Design and Content Production to ensure static, motion, and content assets function as a unified system.
• Establish and maintain digital design standards, templates, and best practices to improve efficiency and reduce rework.
• Provide structured feedback, reviews, and quality control throughout the design process.
• Partner with Digital Production to scope work accurately, plan timelines, and allocate resources effectively.
• Support creative experimentation and iteration while ensuring final outputs meet delivery and performance requirements.
• Act as a design point-of-contact for internal stakeholders, helping translate feedback into actionable design improvements.

• 8-10 years of experience in digital design, with at least 3-5 years in a design leadership or management role.
• Proven experience delivering digital design within e-commerce, brand, or campaign-driven environments.
• Strong command of digital systems, layout, typography, and visual hierarchy across responsive platforms.
• Experience leading and mentoring designers across multiple levels, with a focus on quality and growth.
• Comfortable operating within structured creative systems while still pushing craft and innovation.
• Strong collaborative instincts and the ability to partner effectively with Creative Directors, UX/UI, Motion, and Production teams.
• Clear communicator who can give actionable feedback and maintain creative standards at scale.
• Deep appreciation for music, culture, fashion, and digital storytelling.
• Experience within music, entertainment, fashion, or adjacent cultural industries strongly preferred.

$97,790 - $135,000 /year USD The actual base salary offered depends on a variety of factors., * Comprehensive medical, dental, and vision coverage

• 100% coverage for out-patient in-network mental health services
• Fertility coverage for eligible medical plan participants
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• Student Loan Repayment Assistance and Tuition Reimbursement
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

Perks

• Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, driv

Universal Music Group (UMG) is the world's leading music company, committed to artistry, innovation, and entrepreneurship. We operate a diverse range of businesses in recorded music, music publishing, merchandising, and audiovisual content across more than 60 countries. UMG identifies and develops recording artists and songwriters, producing, distributing, and promoting critically acclaimed and commercially successful music for fans worldwide. Fame House, a division of UMG based in Philadelphia, is a leader in direct-to-consumer (D2C) solutions, providing best-in-class services that connect artists with their fans. Fame House powers eCommerce for UMG's labels, artists, and Bravado, as well as a select roster of third-party clients, offering a full-service solution that includes strategy, creative, storefront merchandising, fulfillment, customer service, and technology.