Business Analyst (Global BaaS & API Platforms

Implement front-end tools for SLA tracking, developer telemetry, and visualization of API workflows. - Collaborate with Platform (Global BaaS) for gateway integrations and Backend Leads for sample apps and domain examples. - Maintain CI/CD for DevEx services and ensure observability (Prometheus, Datadog). Core Tech Stack - Frontend: React, Next.js, TypeScript - Backend: Node.js (NestJS/Express), Python (FastAPI) for tooling microservices - API Management & Portal: Apigee Developer Portal - Testing & Sandbox: Postman, Pact, JMeter, K6 - Observability: Prometheus, ELK, Datadog - CI/CD & IaC: GitHub Actions, ArgoCD, Terraform - AI Tools: ChatGPT Enterprise, GitHub Copilot, OpenAI/Azure AI for doc automation - Security: OAuth 2.1, OIDC, mTLS where applicable AI-Native & DX Practices - Use LLM-based generation for docs, changelogs, SDKs, and example code; enforce review gates. - Provide semantic search (vector DB-backed) in the portal for API discovery. - Offer a conversational

assistant with governed LLMOps practices and audit logging. Required Skills & Qualifications - Strong proficiency in React, Next.js, TypeScript, and Node.js. - Experience with Apigee Developer Portal and API SDK generation. - Familiarity with OpenAPI 3.1, contract testing, and sandbox management. - Experience integrating LLM-based documentation tooling and ChatOps assistants. Preferred Qualifications - Experience with semantic search, vector stores, and conversational AI for developer support. - Familiarity with Camunda or Apache Camel for orchestrating developer tooling workflows. - Proficiency in English and Spanish (tested). About the Role Owner of developer experience: make APIs easier to discover, adopt, and integrate through excellent tooling, smart automation, and conversational support. J-18808-Ljbffr