IT Systems Manager

As the business continues to invest in technology, systems and operational efficiency, a brand-new opportunity has arisen for an experienced IT Systems Manager to take ownership of IT across the organisation and help shape the next phase of its digital development.

This is a hands-on role with genuine variety and visibility across the business. Reporting directly to the Managing Director, you'll play a key role in keeping systems secure, reliable and fit for purpose, while also driving forward several exciting IT and systems improvement projects.

You'll work closely with external IT partners but remain the internal lead and trusted point of contact for all things IT across the company., * Managing and supporting the day-to-day IT operation across the Sheffield site

• Acting as the go-to person for IT support and systems-related matters across the business

• Overseeing core infrastructure including servers, networks, Microsoft 365, cloud services and backups

• Supporting and developing key business systems including Sage 200 ERP, QPulse and engineering software platforms

• Working with production, quality, finance and operational teams to improve how systems support the wider business

• Coordinating with external suppliers and support providers to ensure service quality and timely issue resolution

• Driving forward ongoing projects including:

• SharePoint migration

• Improvements to Sage 200 utilisation

• AI-driven efficiency initiatives

• QMS system upgrades

• Implementation of a new time & attendance system linked to site access

Maintaining cyber security, disaster recovery and business continuity arrangements

Helping create a more connected, integrated and data-driven systems environment across the organisation

This role would suit someone who enjoys balancing operational IT support with longer-term systems improvement and project work. You'll likely come from an IT systems management, infrastructure or senior support background and be comfortable working closely with both technical and non-technical stakeholders.

Experience within manufacturing, engineering or industrial environments would be highly beneficial, particularly if you've worked with ERP or production-related systems.

• IT systems management or senior IT support experience
• Strong understanding of infrastructure, cloud services and Microsoft environments
• Experience managing third-party IT suppliers and support providers
• Ability to communicate effectively with users across all levels of the business
• Knowledge of Sage 200 ERP or similar systems would be advantageous
• Exposure to manufacturing, engineering or quality management systems would be highly desirable