Platform Engineer (SaaS / MuleSoft)

Access to Learning for all colleagues. Financial Wellbeing: Free Snoop Premium subscription. Healthcare: Self-pay Denplan &optional Private Medical Insurance. The Role You and your Team You'll be part of a collaborative Platform Team that enables the business and delivery teams to succeed using our core software platforms. Together, you keep key solution platforms secure, up to date, and consistently managed through planned and controlled change. As a team, you work closely with delivery teams and stakeholders across the business to champion platform capabilities, encourage solution-led design, and maximise feature re-use. You play a key role in maintaining, evolving, and promoting the effective use of our critical operational systems-helping teams deliver faster and smarter. As a Platform Specialist, you will: Act as the Subject Matter Expert for the SaaS platforms, and particularly the Mulesoft API platform, you will be aligning platform capabilities with business needs and advising business, technical, and delivery teams on best practice use. Own platform performance and reliability, working with the vendor and support teams to ensure availability, effective support, and rapid incident resolution. Manage platform updates and releases by reviewing vendor release notes, coordinating required changes, and protecting service continuity during upgrades. Enable delivery teams to build and release solutions by providing access, guidance, and hands-on support across non-production and production environments. Champion secure and effective platform use by working with architecture, access, and information security teams to ensure appropriate controls, data integrity, and feature reuse. What We're Looking For Proven experience owning and managing a complex, SaaS based platform, with the confidence to make it reliable, secure, and fit for purpose. A strong track record of working with stakeholders to gather requirements, translate them into practical solutions, and deliver clear guidance or training. Hands-on experience (ideally 3+ years) with MuleSoft and/or Salesforce, backed by certification. Strong experience of working in a software delivery function alongside developers and in an Agile framework. Excellent analytical and troubleshooting skills, able to diagnose issues quickly and prioritise or escalate effectively. A growth mindset with strong communication skills and a commitment to continuous learning and professional development. Offers are subject to standard background checks (credit, fraud and employment references). Who we are At Vanquis, our purpose is simple: to deliver caring banking that helps people make the most of life's opportunities. Founded in 1880, we're now a FTSE All Share specialist bank supporting over 1.7 million UK customers with responsible, tailored lending. We're proud to be certified as a Great Place to Work and recognised by the Financial Times as one of the UK's Best Employers 2025 - ranked top 50 nationwide and seventh in Banking &Financial Services. We're also proud signatories of the Armed Forces Covenant, actively supporting veterans, reservists and military families. Guided by our values - caring for people, pulling together, finding better ways and getting the right things done - we're building a workplace where colleagues feel connected, valued and empowered. Alongside competitive pay, we offer meaningful benefits, salary reviews, a discretionary bonus scheme and continued recognition. We're invested in your development too. With the right support and hands-on learning, you'll grow your skills, shape your career and realise your ambitions. Responsibilities The role involves acting as the Subject Matter Expert for SaaS platforms, particularly MuleSoft, aligning capabilities with business needs and advising teams on best practices. Responsibilities include owning platform performance, managing updates and releases, and enabling delivery teams by providing guidance and support across environments.

SaaS, MuleSoft, API Platform, Platform Performance, Incident Resolution, Platform Updates, Release Management, Agile Framework, Troubleshooting, Salesforce, Architecture, Information Security, Data Integrity, Stakeholder Management