Data Center Critical Environment Technician Manager

• People Management
• Lead with empowerment and accountability-model strong leadership, coach for high performance, and invest in team growth.
• Set clear goals, enable cross-team collaboration, and support continuous learning.
• Build, develop, and retain diverse, high-performing teams. Operations & Incident Management
• Lead critical datacenter operations across electrical, mechanical, and systems infrastructure.
• Monitor performance using telemetry and CMMS tools, ensuring reliability and rapid issue identification.
• Own incident response, driving resolution, root cause analysis, and continuous improvement. Maintenance & Technical Excellence
• Oversee planned, predictive, and corrective maintenance to ensure uptime and performance.
• Act as a subject matter expert, guiding troubleshooting and supporting vendor activities on-site.
• Ensure all work is executed safely and in line with operational standards and procedures.

• High School Diploma, GED, or equivalent AND mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
• OR equivalent experience.
• People management experience.
• Experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is a global technology company headquartered in Redmond, Washington. Our mission is to empower every person and every organization on the planet to achieve more. We develop, license, and support a wide range of software products, services, and devices that help individuals and businesses realize their full potential.

Our flagship products include the Microsoft 365 productivity cloud, Windows operating system, Azure cloud platform, and Dynamics 365 business applications. We are also a leader in areas such as artificial intelligence, cybersecurity, developer tools, and gaming through Xbox and Game Pass.

With operations in more than 190 countries and over 220,000 employees worldwide, Microsoft is committed to responsible innovation, inclusive economic growth, and sustainability. We work closely with governments, industries, and communities to ensure that technology serves the public good and helps address some of the world’s most pressing challenges.

As we celebrate our 50th anniversary in 2025, we continue to look forward—investing in AI, cloud, and quantum computing to shape the future of work, education, and society at large scale.