Configuration Management Database Analyst

Lead service modelling aligned to CSDM Improve CMDB data quality, governance, and lifecycle management Deliver data health reporting, insights, and remediation plans Support ITSM processes (incident/change impact) through accurate service data Engage stakeholders across service owners, IT teams, and suppliers

Strong ServiceNow CMDB experience Solid understanding of CSDM Proven data quality, analysis, and governance experience Excellent stakeholder engagement and communication

Desirable ITIL/ServiceNow certifications Experience in regulated or multi-supplier environments

Join a high-impact programme and play a key role in improving service data and operational excellence.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.