Trade Floor Support Analyst

They require a professional who has experience working in these fast paced, high pressure environments, using the likes of VMware, Office 365, Windows 10/11, Cisco and a variety of Trading Applications such as Bloomberg, Reuters and Enfusion. Please note: Having experience providing Trade Floor Support is essential for this opportunity. What will you do as a Trade Floor Support Analyst?

• Work in a fast-paced Trading environment
• Provide deskside support for physical and virtualised environments for Global sites
• Respond to calls and enquires from users in a timely manger
• Deal with 1st, 2nd and 3rd line levels of support
• Install and commission desktop systems and their routine upgrades
• Investigate and resolve low impact problems within SLA's
• Market data connectivity troubleshooting

• Several years of experience supporting Trading teams and offering VIP/White Glove Support
• Excellent time management skills
• VMware (VMware Horizon is a bonus)
• Office 365 expertise
• Windows 10/11
• Ticketing log systems
• Experience with Networking
• Automating tasks using PowerShell (Desirable)

Skills

• Bloomberg
• VMware
• AD
• PowerShell
• VIP Support
• O365
• Entra

Crone Corkill are partnered with a Financial institution who have experienced substantial growth in recent years as they look to add another Trade Floor Support Analyst to the team.