Utilities Admin

• Entering utility bill information accurately into internal systems
• Handling incoming calls from suppliers, residents, and internal colleagues
• Liaising with utility providers, local authorities, contractors, and other external parties
• Supporting residents with utility-related issues, including off-service matters
• Requesting meter information from property teams
• Assisting with supplier queries, disputed bills, and debt-related cases
• Supporting the wider team with administrative tasks as required
• Helping to report on KPIs and ensure work is completed within agreed timescales

We are recruiting for a Utilities Administrator to join a busy utilities team on a 3-month temporary contract. This role would suit someone with strong administration skills, excellent attention to detail, and the ability to work at pace in a fast-moving environment., * Strong data entry skills with excellent accuracy

• Confident telephone manner and good customer service skills
• Ability to work under pressure and manage multiple tasks
• Good communication and organisational skills
• Basic IT skills, including Word and Excel
• A proactive, problem-solving approach
• Able to work independently and support colleagues when needed