Senior Data Executive

Join British Heart Foundation (BHF) as our Senior Data Executive and play a key role in leading and managing data import processes for BHF, ensuring high standards of data quality, accuracy, and efficiency About the role As our Senior Data Executive, you ll support team members involved in import activities, conducts root cause analysis to resolve issues, and work closely with the Data Operations and Data Engineering teams to troubleshoot and improve processes. Ensuring all import documentation is maintained and kept up to date, you ll drive continuous improvement across data and import-related practices, whilst also championing data import best practice and proactively identifying areas for improvement.

• Are you a data enthusiast ready to make a real impact?, IT literate and fully conversant with Microsoft packages, you ll have familiarity with CRM databases and ideally, an understanding of charity fundraising. You ll also have a good understanding of ETL tools, CRM systems, and database packages (Blackbaud Enterprise CRM, MS Dynamics 365, etc.). You ll have previous experience of running data imports, ensuring quality, integrity and accuracy of data using an ETL tool, as well as experience of GDPR and dealing with confidential data, and using Blackbaud CRM, or have equivalent CRM knowledge. To be successful in this role you ll also have the following skills and experience:

• Highly numerate.
• Able to take a proactive approach to problem-solving, taking initiative to identify and resolve issues independently and a tenacious attitude to root cause analysis.
• Excellent attention to detail and appreciation of data quality issues.
• Excellent communication skills, both written and verbal, able to communicate technical issues to a non-technical audience.
• Excellent time management skills, able to deliver workload to strict deadlines.
• Collaborative team player able to share knowledge and learning openly to create understanding and support.
• Able to manage multiple tasks, working with both external suppliers and internal stakeholders.

Belonging at BHF By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK. To hear from our people, check out Belonging at BHF. Our people are at the heart of everything we do. By funding research across six decades, we ve helped keep millions of hearts beating and millions of families together. We re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. Benefits and development At BHF, we offer a comprehensive range of benefits designed to support our colleagues wellbeing and professional growth. To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages. Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. Interview process The interview process may take place in-person or virtually via MS Teams.