PSTN & Telephony Infrastructure Analyst

Michael Page
Charing Cross, United Kingdom
6 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 117K

Job location

Charing Cross, United Kingdom

Tech stack

Microsoft Excel
VoIP
Microsoft Outlook
CompTIA Network+
Networking Basics
Public Switched Telephone Networks
TCP/IP
Virtual Local Area Networks
Cisco networks

Job description

  • Contribute to the development of telephony-related policies and procedures.Audit and review PSTN lines across multiple sites
  • Identify, document and validate telephony location, usage and ownership
  • Engage with site contacts, stakeholders and third-party suppliers
  • Maintain accurate telecoms asset records and reporting
  • Support migration, configuration and maintenance of IP telephony
  • Perform basic networking tasks, patching and connectivity checks
  • Configure and troubleshoot IP phones and related devices
  • Identify opportunities to rationalise and optimise services
  • Travel to sites to complete surveys and technical assessments
  • Ensure compliance with organisational policies and procedures

Requirements

  • An analytical mindset and attention to detail.Experience with PSTN, telephony or telecoms systems
  • Understanding of IP telephony/VoIP technologies
  • Relevant IT or telecommunications certifications (eg, CompTIA Network+, Cisco CCNA, or equivalent).
  • Basic networking knowledge (TCP/IP, VLANs, switching)
  • IP phone configuration and troubleshooting experience
  • Strong documentation and administrative skills
  • Excellent communication and stakeholder engagement skills
  • Ability to work independently across multiple sites
  • Proficient with Microsoft Excel and Outlook
  • Full UK driving licence and willingness to travel

Benefits & conditions

  • Competitive daily rate of GBP 300 to GBP 450.
  • Opportunity to work within the not-for-profit sector in London.
  • A temporary role providing valuable experience in telephony infrastructure.
  • Chance to contribute to meaningful projects with a medium-sized organisation.

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