Infrastructure Engineer

As an IT Infrastructure Engineer at Cabot Credit Management, you will play a key role in delivering and supporting robust, secure, and scalable technology services across our organisation. With a primary focus on UK operations and an awareness of wider European business needs, you'll take a hands-on approach to infrastructure support, system administration, and project delivery., * Ensure high availability, reliability, and security are embedded across infrastructure and service delivery.

• Lead vulnerability management, patching, and preventative maintenance across platforms.
• Provide technical leadership and 3rd line support, resolving complex and high-impact incidents.
• Review, validate, and contribute to infrastructure design and project delivery.
• Support IT governance, compliance, and audits (including SOX, PCI-DSS), ensuring adherence to controls and regulations.
• Operate within ITIL frameworks, managing incidents, problems, and changes effectively.
• Plan and execute disaster recovery testing to ensure business continuity.
• Monitor, troubleshoot, and optimise systems to maintain performance and integrity.
• Collaborate with internal teams, external partners, and vendors to deliver and support services.
• Integrate security and best practice into all technology and lifecycle decisions.
• Support ongoing system administration, service improvements, and out-of-hours escalation where required.

Do you have experience in VMware?, * Expert level NetApp Ontap and AFF skills

• Strong expertise in Windows Server platforms.
• Experience with VMware and Microsoft AVD
• Microsoft Exchange (2016/2019 Hybrid), Office 365, and PowerShell scripting.
• Dell Server Hardware knowledge
• Veeam Backup and Replication
• Web technologies (IIS, .NET).
• Active Directory, Group Policy, DNS, DFS, DHCP, WINS.
• Windows/SQL clustering.
• Strong documentation and communication skills.
• Understanding of ITIL processes and service management.

Desirable:

• Azure administration (servers, storage, networking).
• Office 365 support (Exchange, Teams, SharePoint).
• Intune device management.
• Security tools (CrowdStrike, Rapid7).
• Experience in financial services environments.
• Monitoring tools (e.g., PRTG).
• Azure Entra administration.
• Ivanti patching and deployment.
• Certifications (Preferred):
• MCSE, VCP, VMCE, NCDA

Pulled from the full job description

• Employee discount
• Employee assistance programme
• Private medical insurance
• Discounted gym membership
• Company events, Operating within our IT Operations team, you'll provide expert 3rd line support and technical leadership across a diverse technology landscape - proactively troubleshooting, optimising systems, and collaborating with stakeholders to ensure our IT services remain reliable, resilient, and fit for the future.

What you can expect as an Infrastructure Engineer:

• Permanent
• Hybrid role from our Kings Hill office, Kent. ME19 4UA.

Not only are we offering a competitive salary and a fantastic bonus scheme, you'll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more., Healthcare - Take advantage of our healthcare options to help you stay well... Gym discounts, Eye Tests and discount offers on glasses, our Employee Assistance Programme and more.

Perks Perks - Our Colleague Discount Programme includes Transport, Retail discounts and much more.

Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities. **At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK - we are unfortunately unable to offer sponsorship. Our Total Rewards Package for All Round Wellbeing We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That's why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It's our way of showing you that we recognize your value, understand what's important to you, and want to reward your contributions.