Director, Network Security Operations

The Director of Network Security Operations will lead the strategy, governance, implementation, and operational sustainment of physical and operational security programs across DSV's North American Contract Logistics network, High Tech 2 vertical. This role is responsible for ensuring facilities, infrastructure, systems, and operational practices comply with enterprise and customer security standards - particularly for high-security warehousing environments supporting critical infrastructure, sensitive inventory, and restricted operational zones. The leader will drive a scalable and audit-ready security operating model across a geographically dispersed logistics network while partnering closely with operations, engineering, IT, facilities, customer security teams, and third-party security providers. The role requires strong leadership through influence across highly matrixed stakeholder groups. Key Responsibilities Security Operations & Governance

• Develop and maintain security governance programs aligned to customer and enterprise security requirements
• Ensure operational compliance with:

• Zone-based access control methodologies
• Critical component handling protocols
• Chain-of-custody standards
• Security incident management procedures
• Physical infrastructure protection requirements

• Establish scalable security standards across site-types, supporting varying operational risk profiles

Security Systems & Infrastructure

• Lead strategy and operational oversight for:

• Access control systems
• CCTV/video surveillance infrastructure
• Intrusion detection systems
• Alarm monitoring
• Security command center operations

• Ensure security systems meet operational and compliance standards for:

• Video retention
• DORI coverage requirements
• Environmental monitoring
• UPS and generator-backed resiliency
• Network segregation requirements

• Partner with IT and engineering teams to ensure secure deployment and sustainment of:

• Security hardware
• Approved device standards
• Integrated monitoring solutions
• Access management systems

• Oversee security vendor relationships, system integrators, and guard force providers

Incident Response & Risk Management

• Lead development and execution of network-wide:

• Security incident response plans
• Escalation procedures
• Business continuity support protocols
• Emergency response coordination

• Ensure all incidents involving restricted areas, critical components, or infrastructure are investigated, documented, and resolved in accordance with defined protocols
• Establish risk assessment and audit programs supporting:

• Quarterly physical security assessments
• Security system testing
• Compliance reviews
• Corrective action management

• Lead root cause analysis and mitigation planning for security vulnerabilities or operational gaps

Operational Partnership & Stakeholder Management

• Drive accountability across operational partners with and without direct authority
• Partner closely with:

• Site Operations Leadership
• IT & Infrastructure teams
• Engineering & Facilities
• Customer security organizations
• Legal, HR, and Compliance teams

• Support customer audits, compliance reviews, and security program presentations

Continuous Improvement & Program Development

• Establish KPIs and scorecards for:

• Security compliance
• Incident trends
• Access management
• Audit performance
• Security system uptime

• Drive continuous improvement initiatives focused on:

• Risk reduction
• Process standardization
• Security automation
• Operational scalability

• Develop long-term security roadmap supporting business growth, customer requirements, and evolving threat landscapes

• 10-15+ years in physical security, security operations, supply chain security, or critical infrastructure protection
• 5+ years leading enterprise or multi-site security operations programs
• Experience supporting:

• High-security warehousing environments
• Critical infrastructure operations
• Data center or technology supply chain security
• Regulated or highly controlled operational environments

• Proven experience implementing and sustaining:

• Zone-based security frameworks
• Access control governance
• CCTV and surveillance programs
• Security incident management processes

• Experience driving compliance within matrixed operational organizations
• Strong executive presence and stakeholder management capability
• Ability to drive operational compliance through both influence and direct ownership
• Excellent crisis management and decision-making capability
• Strong analytical and risk-based problem-solving skills
• Ability to balance operational efficiency with stringent security requirements

Technical & Functional Skills

• Strong understanding of:

• Physical access control systems
• CCTV/video surveillance platforms
• Security Operations Center (SOC) environments
• Alarm monitoring systems
• Critical infrastructure protection

• Experience with:

• Badge access systems
• Dual-authentication security controls
• Chain-of-custody processes
• Security audit and compliance programs
• Incident response management

• Familiarity with:

• WMS and warehouse operational environments
• Network/server room security controls
• UPS and environmental monitoring systems
• Security system resiliency standards

• Advanced proficiency in:

• Excel
• Power BI/Tableau
• Security reporting and incident management platforms

Preferred Certifications

• CPP (Certified Protection Professional)
• PSP (Physical Security Professional)
• CISSP (preferred for hybrid physical/logical security environments)

Travel

• Expected 20-30% travel

For this position, the expected base pay range is $160,783.00 - $200,979.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com, Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.