Desktop Support Technician

Provide first-level contact and problem resolution for users with hardware, software, and application issues.

• Install, configure, and maintain desktop and laptop computers, printers, and other peripherals.
• Troubleshoot and resolve issues related to Windows operating systems, MacOS, and other standard software.
• Maintain inventory of all equipment, software, and software licenses.

2 years of experience configuring & installing Windows PCs, monitors, scanners, wall displays, and printers.

• Excellent interpersonal and communication skills
• ServiceNow experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.