Salesforce CLM Architect

• Own the multi-cloud architecture vision across Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and CLM platforms (Salesforce, Conga, DocuSign).
• Define end-to-end technical architecture covering lead-to-order, quote-to-cash, and contract lifecycle processes.
• Establish architectural guardrails, integration patterns, canonical data models, and governance frameworks.
• Translate business strategy into scalable, secure, and compliant Salesforce solution designs.
• Lead architecture design sessions, blueprinting, solution reviews, and technical governance forums.
• Architect CPQ configurations including pricing engines, discounting frameworks, and product catalog structures.
• Architect the full Q2C lifecycle including quoting, ordering, billing, invoicing, amendments, renewals, and revenue recognition.
• Define and architect CLM capabilities including templates, clause libraries, workflows, approvals, negotiation, and contract metadata.
• Architect integrations across Salesforce, ERP, payment gateways, tax engines, data warehouses, and e-signature platforms.
• Provide technical oversight and guidance to onshore and offshore development teams while ensuring performance, scalability, and maintainability standards.

Work model

Remote

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States . Regardless of your working arrangement, we are here to support a healthy work-life balance through our wellbeing programs.

Candidates must be willing to work in EST hours

The working arrangements for this role are accurate as of the date of posting and may change based on project or business requirements. Rest assured, we will always be clear about role expectations.

• 15+ years of overall IT experience with at least 12 years on Salesforce CRM and 5+ years as a Technical Architect across Sales, Service, Experience Cloud, CPQ, Revenue Cloud, and CLM platforms.
• Deep understanding of quote-to-cash, subscription billing, revenue recognition, and contract lifecycle management processes.
• Proven experience architecting complex, multi-cloud Salesforce implementations at enterprise scale.
• Strong expertise in Salesforce data modeling, security architecture, and integration patterns.
• Hands-on experience with Salesforce APIs, Apex, SOQL, Lightning Web Components (LWC), and declarative automation tools.
• Experience defining and governing integrations using MuleSoft, APIs, event-driven architectures, and middleware platforms.
• Proven ability to lead architecture decisions, influence senior stakeholders, and guide cross-functional teams.

These will help you stand out

• Experience with integrated CLM platforms such as DocuSign CLM or Conga CLM.
• Experience with global Salesforce rollouts and complex commercial or subscription-based business models.
• Strong understanding of ASC 606 compliance, audit requirements, and internal controls.
• Experience with Salesforce DevOps, CI/CD pipelines, and release management best practices.
• Salesforce certifications such as Application Architect, System Architect, CPQ Specialist, and Consultant certifications across Revenue, Sales, Service, and Experience Cloud.

We're excited to meet people who can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out.

The annual salary for this position is between $120,000p.a. - $180,000p.a. depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, Dental, Vision, and Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term and Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.