Procurement Systems Training & Support Specialist

Experis Switzerland
Geneva, Switzerland
4 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Geneva, Switzerland

Tech stack

Microsoft Excel
Collaborative Software
System Configuration
Data Validation
Knowledge Management
Microsoft Office
Salesforce
SharePoint
Systems Integration
User Provisioning Software
Web Platforms
Enterprise Software Applications
Coupa Procurement
ServiceNow

Job description

  • Manage user onboarding, including system setup, access rights, and configuration

  • Coordinate with IT teams to ensure accurate system integration and user provisioning

  • Develop and deliver training materials (guides, videos, live sessions) across multiple platforms

  • Provide hands-on user support for transaction processes (requisitions, approvals, invoicing)

  • Monitor user issues and troubleshoot system-related challenges in coordination with technical teams

  • Contribute to improving tools, workflows, and system usability

  • Support knowledge management and maintain documentation of best practices, 4.9

  • Salary and benefits 4.7

  • Career opportunities 4.5

  • Working atmosphere 4.9

Based on 19 reviews https://fr.experis.ch

Requirements

  • Degree in business, supply chain, public health, or related field

Experience & technical skills

  • Experience onboarding, training, or supporting users on enterprise systems or digital platforms
  • Strong proficiency in MS Office (especially Excel) and collaboration tools such as SharePoint
  • Experience with ERP or procurement systems (e.g. Coupa, ServiceNow, Salesforce)
  • Ability to manage system configuration, user access, and data validation processes
  • Experience troubleshooting user issues and working with IT/support teams
  • Understanding of procurement workflows and transaction processes is a strong asset

Additional strengths

  • Client-facing experience with strong user support orientation
  • Experience in international or multi-country environments
  • Knowledge of global health systems or programs is an asset
  • Strong communication skills with the ability to train diverse audiences
  • Detail-oriented with strong problem-solving and prioritization skills

For this position we can only consider applicants with a Swiss work permit or a Swiss/EU passport.

About the company

Experis® is a global leader in IT professional resourcing, permanent recruitment, project solutions, and managed services. With over 25 years of experience in Switzerland and offices in Zürich, Basel, and Geneva, we connect top IT talent with leading companies. Our mission is to help professionals unlock their potential and thrive in dynamic, future-ready careers. Procurement Systems Training & Support Specialist Experis® is a global leader in IT professional resourcing, permanent recruitment, project solutions, and managed services. With over 25 years of experience in Switzerland and offices in Zürich, Basel, and Geneva, we connect top IT talent with leading companies. Our mission is to help professionals unlock their potential and thrive in dynamic, future-ready careers.

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