IT Project Manager W/M
Role details
Job location
Tech stack
Job description
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business., As the IT Project Manager, you will lead the IT Project team and drive operational excellence across projects, security, compliance, and internal tooling.
You will foster a collaborative, autonomous, and high-performance culture while supporting the growth and development of team members through coaching, training, and clear prioritization.
You will ensure strong execution, ownership, and continuous improvement across the team's daily operations and long-term initiatives., You will oversee the administration, security, and evolution of Pennylane's core IT infrastructure and SaaS ecosystem:
- Administering and securing key platforms such as Okta, Cloudflare Zero Trust, Google Workspace, and other critical SaaS tools.
- Managing Identity & Access Management processes through SSO and SCIM.
- Defining scalable governance standards for configuration, change management, and platform reliability.
- Improving resilience through monitoring, automation, and continuity-oriented practices.
Project Management & Operational Excellence
You will lead initiatives aimed at improving scalability, efficiency, and operational quality across the IT organization:
- Driving workflow optimization and automation projects.
- Managing and delivering cross-functional IT projects with clear milestones and measurable outcomes.
- Maintaining high-quality documentation and internal knowledge bases.
- Reducing operational overhead through standardization and process improvements.
AI & Innovation
You will play a key role in shaping AI adoption within the Security / IT department:
- Identifying impactful AI use cases across IT operations and workflows.
- Deploying approved AI tools while ensuring safe and responsible usage.
- Defining AI governance standards in collaboration with the internal AI committee.
- Building AI literacy through training, documentation, and operational best practices.
- Monitoring emerging AI trends, risks, and enterprise adoption patterns.
- Reducing Shadow AI usage through governance, communication, and technical controls.
Security, Compliance & Governance
You will ensure that all IT operations remain aligned with Pennylane's security and compliance standards:
- Maintaining and enforcing policies aligned with ISO 27001 and DORA requirements.
- Overseeing access reviews, security audits, and remediation tracking.
- Supporting audit preparation and compliance evidence collection.
- Promoting pragmatic security practices balancing protection, scalability, and user experience.
- Managing Shadow IT usage through clear governance and communication.
IT Fleet Management
You will oversee the management and security posture of Pennylane's IT fleet:
- Administering the Apple/macOS environment through Jamf.
- Managing device hardening, inventory accuracy, tagging, and compliance monitoring.
- Ensuring fleet security policies and updates are consistently enforced.
Vendor Management & Budget Ownership
You will manage external vendors and contribute to operational cost efficiency:
- Managing supplier relationships and service quality.
- Tracking and optimizing the IT Project budget.
- Evaluating new tools and solutions based on operational impact, risks, and scalability.
Collaboration & Cross-Functional Work
You will collaborate closely with the IT Support, Security Compliance, AppSec, and FinSec teams to align processes, tooling, and operational priorities across Pennylane.
You will contribute to onboarding/offboarding processes, automation initiatives, training programs, and company-wide security practices while acting as a key stakeholder for cross-functional IT projects.
Team
The IT Project team is part of the broader Security / IT department at Pennylane.
The team is responsible for designing, securing, and scaling Pennylane's internal IT foundations, including tooling, access management, automation, fleet management, and compliance initiatives.
The team works closely with IT Support and collaborates daily with Security Compliance, Application Security, and Finance Security teams to support a fast-growing and highly collaborative environment.
This role is critical to scaling Pennylane's IT operations while maintaining a high level of security, operational excellence, and automation across the company., * To speak English (level is assessed and appreciated according to the department you're applying to)
- To be energized by an ever-shifting work environment
- To be highly collaborative (within your team or other stakeholders)
- Sufficiently experienced to prioritize business-led actions on your day to day activity
We know that some people are less likely to apply than others, if they don't feel like they meet the full list of criteria.
If you're hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.
Requirements
Do you have experience in Slack?, * Proven experience as an IT Lead/IT Project Manager, or similar role in a fast-growing SaaS or tech environment.
- Experience managing operational IT projects and cross-functional initiatives.
- Previous experience leading or mentoring technical teams is a strong plus.
Technical skills
- Strong hands-on experience with SaaS administration tools such as Google Workspace, Jamf, Slack, Notion, Okta, and Cloudflare Zero Trust.
- Solid understanding of Identity & Access Management concepts, including SSO and SCIM.
- Comfortable working in Apple/macOS environments.
- Good understanding of IT security, access governance, and compliance frameworks such as ISO 27001 or SOC 2.
- Familiarity with AI tools, LLMs, automation workflows, and enterprise AI adoption practices.
- Scripting and automation skills (Bash/Zsh, Python) are considered a strong plus.
Mindset & soft skills
- Strong ownership mindset with the ability to drive topics end-to-end.
- Pragmatic and solution-oriented approach balancing security, scalability, and user experience.
- Excellent communication and stakeholder management skills.
- Rigorous approach to documentation, operational quality, and continuous improvement.
- Strong prioritization and organizational skills in fast-moving environments.
Languages
- Fluent in both English and French (written and spoken).
Benefits & conditions
What do we do to make your work life easier
Wherever you are based, you will get 25 vacations days paid by Pennylane
You'll have a competitive compensation package
You'll get company shares to enjoy a piece of the success story you're building with us
You'll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it