IT Infrastructure Engineer (RMA & Diag)

We're looking for a IT infrastructure engineer to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple technical and operational domains., * Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting

• Execute workarounds and solutions for IT hardware issues
• Act as a subject matter expert and point of escalation for L1 and L2 technicians
• Create new processes and documentation for IT hardware team
• Collaborate with related departments to im
• Collaborate with vendors on warranty replacements (RMA), create requests and manage.
• Improve support processes, documentation and training materials

Do you have a valid Driving License license?, Do you have experience in UNIX?, * Knowledge of datacenters, and server equipment

• Deep knowledge of IT hardware and practical experience of troubleshooting
• Skills working with the Unix/linux operating system and command line
• Experience with equipment monitoring, data analysis and presentation
• Proactiveness and sense of responsibility
• High proficiency in spoken and written English, * Skills of repairing electronics at the component level (SMD)
• Knowledge of network equipment and troubleshooting
• Driving license type B, Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and work-life balance
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

What's it like to work at Nebius:

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.