Systems Development Specialist

We're looking for a Data Analyst who thrives on turning data into insight and enjoys improving systems and processes.

This is more than a reporting role; you'll be involved in dashboards, systems implementation, project delivery, and continuous improvement. You'll work closely with teams across the network, helping them use data effectively and confidently.

As part of our Franchise Support Centre team, you'll play a key role in helping both new and established offices deliver outstanding care through smarter use of data and systems.

What you'll be doing

• Building & implementing Power BI systems at Caremark Limited and across our network.
• Creating engaging, easy to use Power BI dashboards and reports for our Franchise Support Centre and Franchise Owners.
• Analysing data to identify trends, insights, and opportunities
• Gathering technical and user requirements and translating them into solutions
• Leading and supporting systems implementation projects
• Maintaining and improving existing systems and reporting processes
• Supporting stakeholders with clear, actionable data insights
• Taking a solutions-oriented approach to challenges
• Continuously improving how data is used across the business

Do you have experience in Project management?, Do you have experience designing and delivering data solutions, particularly using Power BI? Are you passionate about transforming data into meaningful insights that enhance outcomes within the care sector? Are you ready to take the lead in developing and implementing new systems, driving adoption, and improving ways of working across multiple sites? Do you thrive on making a real impact and enjoy seeing your dashboards and reporting tools directly influence how effectively teams deliver care?, * Proven experience launching Power BI in organisations

• Experience in systems implementation and ongoing system maintenance
• Strong project management skills
• Ability to gather and translate technical and user requirements
• Confident working with, analysing, and presenting data
• A proactive, solutions-focused approach, * Disciplined and focused, with a high attention to detail
• Confident and proactive, happy to take ownership
• A strong problem solver who looks for better ways of doing things
• Motivated by continuous improvement
• Comfortable working both independently and collaboratively, * Comprehensive knowledge of Power BI
• Experience in systems implementation and ongoing system maintenance
• Strong project management skills

Pulled from the full job description

• Referral programme
• Annual leave
• Employee discount
• Life insurance
• Free parking
• Company pension
• Paid volunteer time, * 33 days holiday (including bank holidays)
• 5 paid volunteering days per year
• Annual personal development budget
• Private medical insurance
• Life insurance cover
• Eye care vouchers
• Company pension scheme
• Free wellbeing counselling programme & support
• Ongoing training and development opportunities
• Business travel expenses
• Flexi-time- start between 08:00 and 10:00 and finish between 16:00 and 18:00

Interested?

If you enjoy working with data, improving systems, and making a real impact in a purpose-driven organisation, we'd love to hear from you., Find your perfect fit with opportunities at our head office in Worthing, West Sussex or in one of our regional field-based roles. Browse our open positions and discover how you can be part of the Caremark family. As the master franchisor, Caremark Limited supports our network of over 140 independent offices across the UK., * Flexi time (start between 8am - 10am/ finish between 4pm-6pm)

• 1 Day working from home each week
• Private Medical Insurance
• Annual Personal Development Budget
• 5 Paid Volunteering Days per year
• 33 days of holiday (Inclusive of bank holidays)
• Life Insurance cover

Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Employee discounts, Free parking, Free work laptop, Referral bonus, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Work With Charities, Social Opportunities, Employee of the Month, Hybrid Working, Culture of recognition, Access to Health & Wellbeing app, Staff celebration events, £37,000.00 per year

Caremark is one of the largest UK home care franchisors, with over 150 franchise offices operating across the UK and internationally. Our franchisees work at the heart of their communities, delivering personalised care in customers' homes, from a little extra help with daily life through to more complex care such as Dementia support. With a reputation for excellence since our inception in 2005, Caremark has grown into one of the UK's leading providers of home care services. Award-Winning Franchisor | Top 5 Elite Franchise Top 100 (2026) We're proud winners of the British Franchise Association HSBC Franchise of the Year and ranked Top 5 in the Elite Franchise Top 100 (2026). Our success is built on strong values, effective systems, and a genuine commitment to supporting our franchise network. Why join Caremark? At Caremark, we believe a great workplace culture drives exceptional results. Everything we do is guided by our six core values: Positive | Compassionate | Accountable | Trustworthy | Honest | Supportive You'll be empowered to make a real difference in a supportive, values-led environment, where your expertise is respected and your development is prioritised., Shape the future of home care with a career at the Caremark Franchise Support Centre! Caremark is one of the largest UK home care franchisors with over 140 franchise offices in the UK. Our franchisees operate in the heart of their communities as passionate ambassadors of personalised care in customers' homes. With a reputation for excellence since 2005, we have grown to become one of the leading UK providers of home care services. Make a real difference! Join our passionate team and help us expand Caremark's reach to improve the lives of thousands of customers across the UK. We're looking for talented individuals to help us develop our brand, strengthen our presence, and cultivate a positive and supportive company culture.