Forward Deployed Engineer Remote | Permanent | Competitive + Equity

A senior, hands-on technical implementation role working directly with enterprise clients. You will lead complex customer deployments, write and debug production and integration code, and ensure successful adoption of an AI-native platform across insurer workflows., * Write and maintain production and integration code in Python, JavaScript, and SQL as part of client implementations and internal tooling

• Lead end-to-end delivery of complex customer implementations, managing timelines, risks, and plans
• Configure, integrate, and develop custom features to fit client systems and workflows
• Own customer-facing calls, UAT sessions, and issue resolution
• Collaborate with Product, Engineering, and Customer Success to manage dependencies and communicate change impacts
• Drive internal automation and process improvements to improve delivery efficiency
• Produce and maintain documentation including runbooks, best practices, and delivery playbooks
• Mentor junior team members and contribute to knowledge sharing

• Background in software engineering, solutions architecture, or field/customer-facing engineering
• 6-8 years of relevant experience; a formal CS degree is preferred but not essential for the right candidate
• Strong hands-on skills across SQL and JavaScript; Python experience is a plus
• Proven experience in customer-facing technical roles, with the ability to own discovery, scope deliverables, and manage client relationships
• Able to coordinate across teams, manage dependencies, and escalate risks proactively
• Experience mentoring junior colleagues and contributing to process improvements

Interview Process

Hiring manager screen > coding assessment (SQL) > system design interview > cultural interview > co-founder interview