IT Network Engineer
Role details
Job location
Tech stack
Job description
Responsible for the design, development, implementation, and ongoing maintenance of network and security systems to support business and strategic objectives, while leading the establishment of network/security standards and operating procedures to ensure high performance, reliability, and security across the organisation.
- Design, develop, implement, and document network and security systems that enhance performance and user experience
- Define and maintain network/security standards, and develop supporting documentation, training materials, and user guidance
- Act as the lead technical expert for complex and high-impact issues, providing 3rd line support and guiding L1/L2 teams where required
- Work closely with internal stakeholders and customers to analyse business needs, identify solutions, and drive cost-effective outcomes
- Manage external vendors and ensure service delivery meets agreed SLAs (e.g. VoIP, Avaya PABX, Cato Networks SASE)
- Lead incident investigations, troubleshooting, and root cause analysis, delivering long-term solutions to recurring issues
- Monitor network and system performance, ensuring stability, security, and continuous improvement
- Contribute to and lead infrastructure and cross-functional projects, including network, cloud, and data centre initiatives
- Review and implement change requests, and support governance processes including CAB activities
- Take ownership of LAN/WAN/WiFi design and improvements, including data centre layout optimisation
- Maintain and enhance monitoring systems to ensure proactive issue detection
- Provide mentoring, guidance, and knowledge sharing to support wider IT teams
Requirements
- Bachelor's degree in computer science, IT, or a related field (highly preferred)
- Extensive experience (5-10 years) in network and security engineering, with strong expertise in design, problem-solving, and delivery
- Proven experience designing and implementing network infrastructure and security solutions
- Strong technical documentation skills, with the ability to create clear standards, processes, and user guidance
- Solid understanding of ITIL processes, particularly Incident, Change, and Problem Management
- Highly analytical with the ability to diagnose complex technical issues and deliver effective solutions
- Strong stakeholder management skills, with the ability to communicate and influence at all levels
- Experience working in customer-focused environments, with a proactive and service-oriented mindset
- Comfortable working independently, managing ambiguity, and driving outcomes in a standalone role
- Continuous improvement mindset, with openness to new technologies and innovation
- Driving licence and willingness to travel to other sites as required
- Willingness to travel internationally, including to the Netherlands and Belgium, as required by the role
- Fluent in English; Dutch language skills are advantageous
Benefits & conditions
This is a permanent, full-time, daytime position working Monday to Friday, offering a salary ranging from £55,000.00 - £64,000.00 per annum, dependent on skills and experience, plus a car allowance., Our people are at the heart of what we do. They are critical to our clients' successes and without a doubt, to our success also. This is why we offer a range of benefits including:
- Competitive salary
- 33 days annual leave, inclusive of Bank Holidays
- Life insurance
- Competitive pension scheme
- Retail and Various Discounts via a Benefits Platform
- Health and Wellbeing initiatives (EAP, OH, Wellbeing hub via a benefits platform)
- Social Events
- Exclusive Client Discounts
- On site parking