IT Helpdesk Administrator

This role will involve supporting users across multiple UK practices, managing onboarding, user accounts, IT hardware procurement, and acting as a key escalation point for IT support issues., * Manage user accounts, permissions, and passwords across Active Directory & Microsoft 365

• Support onboarding and IT setup for new starters
• Coordinate IT hardware and mobile device procurement
• Manage escalations with external MSP providers
• Track tickets and support SLAs
• Maintain IT asset inventories

• Previous IT Helpdesk / IT Support experience
• Knowledge of Active Directory and Office 365
• Strong communication and stakeholder management skills
• Experience working with internal teams and outsourced providers

• Remote working
• Private medical insurance
• Enhanced benefits package
• Discounted dental treatment
• Excellent progression opportunities within a fast-growing business
• Friendly and collaborative team culture