Product Manager 5 / Senior Product Owner - Digital Application

• Act as Product Owner and Senior Business Analyst supporting digital merchant services application initiatives
• Gather and analyze business requirements through workshops, interviews, and stakeholder collaboration
• Translate requirements into features, user stories, and acceptance criteria
• Support design and development of customer-facing digital application flows
• Collaborate with product owners, technology teams, risk, operations, and business stakeholders
• Contribute to backlog refinement, sprint planning, and Agile delivery processes
• Support business readiness activities including training, communications, and process alignment
• Identify use cases for UAT, testing, and implementation support
• Analyze end-to-end customer journeys (prospect apply decision onboard) and optimize flows
• Balance business objectives, customer experience, and compliance requirements
• Track progress, manage deliverables, and provide status reporting (PowerPoint, dashboards)
• Use tools like Jira, Confluence, and Copilot/AI tools to enhance productivity and execution
• Support KPIs, reporting, and data-driven decision-making

• 7+ years of Product Management, Product Owner, or Business Analysis experience
• Strong experience with requirements elicitation, business process analysis, and stakeholder management
• Experience working on digital applications with understanding of APIs, integrations, and end-to-end application flowsPlusses:
• Merchant services or payments domain experience
• Experience with UX/UI, journey mapping, and funnel optimization
• Experience with data analysis, KPIs, and performance tracking
• Familiarity with Agile frameworks and tools (Jira, Confluence)
• Understanding of risk, compliance, and regulatory requirements (KYC, AML)Job Summary: In this contingent resource assignment, you may: Consult as an expert to develop or influence initiatives and resources for highly complex business and technical needs across Product Management. Consult on the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, and advanced analytical and inductive thinking. Provide expertise to client senior leadership on innovative Product Management business solutions. Strategically engage with client personnel. Day-to-Day Responsibilities

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at