Senior Partner Solutions Engineer - Red Hat Platforms

Red Hat
Boston, United States of America
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 225K

Job location

Remote
Boston, United States of America

Tech stack

Artificial Intelligence
JIRA
Cloud Engineering
Continuous Integration
Software Debugging
Linux
DevOps
Distributed Systems
Python
Linux System Administration
Openshift
Systems Development Life Cycle
Red Hat Enterprise Linux - RHEL
Reliability Engineering
TensorFlow
Software Engineering
Virtualization Technology
Software Vulnerability Management
Large Language Models
Generative AI
Gitlab
Kubernetes
Jenkins
Go

Job description

  • Architectural Troubleshooting: Be accountable and responsible for diagnosing and resolving high-impact technical issues across Red Hat AI, OpenShift, and RHEL, including specialized layers like CSI, CNI, and CNF.
  • Ecosystem Integrity: Drive technical discussions and troubleshoot intricate partner certification submissions to maintain the security and stability of the ecosystem.
  • Next-Gen Tooling & Agentic SDLC: Contribute to the design and enhancement of validation tools, specifically exploring Agentic SDLC workflows to automate and scale ecosystem integrity as well as internal processes to list the partner on the catalog faster.
  • Strategic Stakeholder Management: Act as a technical liaison for key decision-makers at partner organizations, managing escalations and providing concise technical briefs to leadership.
  • Cross-Functional Leadership: Partner internally with Level 2-3 Product Support, various Engineering teams, Tech Sales, Solution Architecture, and Product management teams to bridge the gap between partner needs and product roadmaps.
  • Mentorship: Elevate the team's technical bar by mentoring junior engineers and fostering a culture of continuous learning.

Requirements

  • Experience: 7+ years in Software Engineering, focusing on platform verification, validation, or reliability engineering.
  • Linux & Cloud-Native Mastery: Expert-level proficiency in Linux environments and a deep understanding of Kubernetes and containerization architectures.
  • AI/ML Fluency: Hands-on experience with Generative AI, RAG, LLMs, and AI/ML frameworks.
  • Modern DevOps: Advanced experience with CI/CD ecosystems (Konflux, Tekton, Jenkins, GitLab) and enterprise issue-tracking via Jira.
  • Analytical Rigor: A proven track record of debugging complex, distributed systems and solving non-trivial technical bottlenecks.

The following are considered a plus

  • Advanced proficiency in Python or Golang.
  • Deep background in Virtualization and software-defined storage.
  • Direct experience with Site Reliability Engineering (SRE) principles.
  • Existing knowledge of Red Hat's product portfolio and certification workflows.
  • Security-First Mindset with robust understanding of vulnerability management, CVE grading, and proactive mitigation strategies.

Benefits & conditions

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience., ? Comprehensive medical, dental, and vision coverage

? Flexible Spending Account - healthcare and dependent care

? Health Savings Account - high deductible medical plan

? Retirement 401(k) with employer match

? Paid time off and holidays

? Paid parental leave plans for all new parents

? Leave benefits including disability, paid family medical leave, and paid military leave

? Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

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