IT Support Specialist

We are seeking a dependable and motivated IT Support Specialist to provide day to day technical support for staff and office operations throughout Hillsborough County. The ideal candidate will assist with setting up new employees, troubleshooting hardware and software issues, maintaining IT inventory, and supporting overall technology needs across the organization., * Set up workstations, computers, monitors, phones, printers, and other equipment for new employees

• Install, configure, and troubleshoot software applications and user accounts
• Provide technical support for desktops, laptops, printers, mobile devices, and related equipment
• Respond to help desk requests and resolve technical issues in a timely manner
• Track, organize, and maintain IT inventory including computers, accessories, and equipment assignments
• Configure and maintain printers, scanners, and other office technology
• Assist with password resets, user permissions, and account management
• Perform routine system updates, equipment maintenance, and troubleshooting
• Support conference room technology and audio/visual equipment when needed
• Document technical issues, solutions, and inventory records accurately
• Coordinate with vendors and service providers for repairs or replacements when necessary
• Maintain professionalism and provide excellent customer service to staff at all levels
• Follow company policies, procedures, and cybersecurity best practices
• Perform additional IT support duties as assigned

Do you have experience in Teamwork?, Do you have a High school diploma or GED?, * Previous experience in IT support, help desk, or technical support preferred

• Strong knowledge of computer hardware, software, printers, and basic networking
• Familiarity with Microsoft Office, Windows operating systems, and common business applications
• Ability to troubleshoot technical issues independently and efficiently
• Strong organizational and communication skills
• Ability to manage multiple tasks and priorities in a fast paced environment
• Customer service oriented mindset with a positive attitude
• High school diploma or equivalent required
• Technical certifications are a plus but not required

Pulled from the full job description

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * Monday through Friday schedule with weekends off
• Opportunity to grow within the IT field
• Professional and team oriented work environment, * Dental insurance
• Health insurance
• Paid time off
• Vision insurance

A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development. With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted to provide a diverse level of services with excellence, diligence and integrity. "Quality In Everything We Do" is far more than our mantra, it is our standard!! Explore a career with A & Associates, one of the leading providers for temporary, temp to-hire, permanent placement services and security guard services