Manager, Platform Enablement
Role details
Job location
Tech stack
Job description
- Partner with business, technology, and operations teams to gather requirements and prioritize enhancements
- Lead sprint planning, standups, demos, and retrospectives for their PRM product area
- Coordinate discovery and delivery activities across technical, design, and business teams
- Collaborate with Area Product Owners to refine outcomes and prioritize team objectives
- Partner with Technical Product Owners to validate feasibility and ensure readiness for development
- Shape MVP scope and delivery plans through hypothesis-driven planning and team experimentation
- Escalate risks, blockers, or shifts in scope to Area Product Owners for resolution
- Drive continuous alignment across business, compliance, and technology stakeholders
- Support release planning and readiness in collaboration with business and technical teams
Requirements
-
Cross-functional stakeholder management - Ability to work effectively with business, technology, operations, compliance, and design teams
-
Agile delivery leadership - Experience leading sprint planning, standups, demos, retrospectives, and supporting iterative delivery
-
Platform/product enablement mindset - Understanding how to support platform strategy, lifecycle management, and continuous improvement
-
Communication and translation skills - Ability to translate technical concepts into clear language for non-technical stakeholders and drive alignment
-
Technical fluency - Familiarity with Jira/Confluence and Salesforce Health Cloud, Service Cloud, Experience Cloud is a plus, Bachelor's degree required, technical background in Computer Science, Engineering, or related field preferred
5+ years of experience in a technical product owner or analyst role with experience in healthcare, pharmaceutical, or regulated industry preferred
Hands-on familiarity with Salesforce Health Cloud, Service Cloud, Experience Cloud, or Marketing Cloud is a plus
Experience with Agile tools such as Jira, Confluence, or similar platforms
Strong understanding of platform lifecycle management and cross-functional delivery
Experience with stakeholder management, process improvement, and issue resolution
Strong communication skills, with the ability to translate technical concepts to non-technical stakeholders
Ability to manage multiple priorities in a fast-paced environment
Familiarity with data privacy, HIPAA, or other patient data regulatory frameworks is a plus.