Principal Product Support Engineer - Secret Clearance

We are seeking a senior-level infrastructure engineer to serve as the technical bridge between federal customer operations teams and internal engineering organizations. This is a highly hands-on role focused on diagnosing and resolving complex production issues across Linux systems, virtualization, networking, containers, and cloud infrastructure.

• Active Secret Clearance
• 10+ years of infrastructure engineering/support and systems administration experience
• VMware (ESXi, vCenter, NSX)
• KVM/libvirt
• Linux systems administration (Redhat, Ubuntu)
• Kubernetes and containerized workloads
• AWZ, Azure, or hybrid cloud infrastructure

NICE TO HAVE:

• Federal customer experience
• Certifications: VCP, RHCSA/RHCE, CKA/CKAD
• Security+, CISSP, or CASP+
• AWS, Azure, or Google Cloud Platform certifications
• DevOps tools: Prometheus, Grafana, Ansible, Terraform

• Competitive Pay DOE ($150-$220k) + Performance Bonus
• Comprehensive Benefits Package that is top-of-market
• Relocation Assistance (if needed)
• 401k with a match
• Unlimited PTO
• Top-notch work/life balance, career growth, and exceptionally high employee satisfaction
• More!

We are a leading global tech company on the cutting edge of cloud and data solutions. With a strong emphasis on innovation, inclusivity, and work-life balance, we foster a dynamic environment for career growth. With a global customer base including all sectors, from Fortune 500 to up-and-coming startups, we over diverse product lines including, but not limited to, Cloud Services, Artificial Intelligence, Storage, Networking, Supercomputing, and Digital Transformation offerings.