NETCOOL DEVELOPER

Sysmind LLC
Tampa, United States of America
4 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Tampa, United States of America

Tech stack

Artificial Intelligence
Cloud Computing
Data Mapping
Data Transformation
DevOps
Monitoring of Systems
IBM Cloud Computing
Tivoli Management Framework
Information Technology Operations
Web Portals
Python
Machine Learning
Openshift
Reliability Engineering
Runbook
Shell Script
Systems Integration
HybridCloud
Kubernetes
Slack
Splunk
ServiceNow

Job description

We are seeking an experienced Netcool Developer with expertise in IBM Cloud Pak for AIOps to support enterprise monitoring, event management, and AI-driven IT operations initiatives. The ideal candidate will have deep knowledge of Netcool technologies and experience implementing AIOps solutions within large-scale Telecom environments., * Integrate and migrate Netcool Omnibus and Netcool Impact environments with IBM Cloud Pak for AIOps.

  • Configure event synchronization, data mapping, transformation rules, and alert correlation mechanisms.

  • Develop automation policies, runbooks, and remediation workflows using Netcool Impact, Python, and Shell scripting.

  • Support AI/ML-driven event grouping, anomaly detection, root cause analysis, and incident prediction.

  • Implement topology management and resource visualization to provide application-centric infrastructure views.

  • Integrate third-party tools such as Splunk, ServiceNow, Slack, and monitoring platforms into the AIOps ecosystem.

  • Troubleshoot and resolve complex operational issues across hybrid-cloud environments.

  • Collaborate with DevOps, SRE, Infrastructure, and Operations teams to improve platform reliability and operational efficiency. Required Skills:

  • IBM Netcool Omnibus

  • IBM Netcool Impact

  • IBM Netcool Operations Insight (NOI)

  • IBM Cloud Pak for AIOps

  • Netcool Probes, Gateways, and Web GUI

  • Event Management and Alert Correlation

  • JSONATA Data Transformations

  • Python and Shell Scripting

  • AI Ops / Automation / Runbooks

  • Telecom Domain Experience Preferred:

  • Kubernetes/OpenShift

  • Splunk, ServiceNow, Slack Integrations

  • DevOps and SRE Experience

  • Hybrid Cloud Environments

  • AI/ML-based Operations Management

SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.

Requirements

  • Telecom industry experience is required.
  • Strong hands-on experience with IBM Netcool Suite, including Netcool Omnibus, Netcool Impact, Netcool Operations Insight (NOI), and IBM Cloud Pak for AIOps.
  • Experience integrating and migrating traditional Netcool environments to Cloud Pak for AIOps.

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