Desktop Support Technician

Operations Communication User Accounts Desktop Support Customer Service Microsoft Office Active Directory Network Switches Help Desk Support Peripheral Devices Business Valuation Local Area Networks Full Stack Development Valid Driver's License Artificial Intelligence Business Transformation Critical Illness Insurance Troubleshooting (Problem Solving), * Set up and support desktops, laptops, and mobile devices

• Troubleshoot hardware, software, login, and user account issues
• Perform PC imaging, deployments, and system upgrades
• Support printers, peripherals, and network-connected devices
• Provide Tier 2 support and escalate more complex issues as needed
• Work with Active Directory, ticketing systems, and Windows environments
• Assist with basic networking (LAN, switches, wireless access points, cabling)
• Document issues/resolutions and help train users when needed
• Support both staff systems and internal lab environments, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Desktop Support Technician TEKsystems Orlando, FL*On-Site TCP/IP Operations Communication User Accounts Desktop Support Customer Service Microsoft Office Active Directory Network Switches Help Desk Support Peripheral Devices Business Valuation Local Area Networks Full Stack Development Valid Driver's License Artificial Intelligence Business Transformation Critical Illness Insurance Troubleshooting (Problem Solving) +0

Looking for someone who enjoys hands-on IT support and troubleshooting in a fast-paced environment., * 2+ years of desktop support or help desk experience (Tier 2 preferred)

• Experience troubleshooting:

• Windows OS, Microsoft Office, Outlook
• PCs, printers, and peripherals

• Hands-on experience with:

• Active Directory (user accounts, password resets)
• Imaging and deployments
• Ticketing systems

• Basic understanding of networking (TCP/IP, LAN)
• Strong customer service and communication skills
• Valid driver's license (travel required)

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.