Desktop Support Technician

Operations Leadership Coordinating Group Policy Problem Solving Desktop Support Customer Service Active Directory Technical Issues Operating Systems Microsoft Windows Connected Devices Peripheral Devices Business Valuation Technical Projects Full Stack Development Artificial Intelligence Technical Documentation Business Transformation Critical Illness Insurance End-User Training And Support Troubleshooting (Problem Solving), * Manage and maintain the full desktop computing environment for assigned departments, including hardware, software, and user support

• Administer Active Directory environments, including creating and maintaining organizational units (OUs) and implementing Group Policy changes
• Proactively monitor and maintain operating systems and application software, ensuring all systems are current and compliant with organizational standards
• Maintain inventory of hardware and peripherals, recommending upgrades or replacements and coordinating with vendors for procurement
• Install, configure, and coordinate repair of desktops, laptops, and network-connected devices and peripherals
• Respond to and resolve both routine and urgent technical issues, supporting critical services such as email, scheduling systems, and backup solutions
• Document incidents, service requests, and resolutions to ensure accurate tracking and knowledge sharing
• Provide end-user training and support to ensure effective use of desktop systems and applications
• Collaborate with infrastructure and application teams to ensure seamless integration of systems and technologies
• Analyze and recommend technical solutions to improve department-level computing efficiency and performance, * Support technical projects, including testing and validating hardware and software solutions
• Create and maintain technical documentation and contribute to process improvements
• Train and mentor junior support staff and technicians
• Perform other IT support duties as needed, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Desktop Support Technician TEKsystems New Haven, CT*On-Site Scheduling Operations Leadership Coordinating Group Policy Problem Solving Desktop Support Customer Service Active Directory Technical Issues Operating Systems Microsoft Windows Connected Devices Peripheral Devices Business Valuation Technical Projects Full Stack Development Artificial Intelligence Technical Documentation Business Transformation Critical Illness Insurance End-User Training And Support Troubleshooting (Problem Solving) +0

Google IT Support Desktop Support Technician TEKsystems New Haven, CT*On-Site Scheduling Operations Backup Devices Access Network Desktop Support Active Directory Technical Issues Business Valuation Inventory Management Proactive Maintenance Full Stack Development Hardware Installations Artificial Intelligence Network Troubleshooting Business Transformation Critical Illness Insurance End-User Training And Support Troubleshooting (Problem Solving) +0

Google IT Support Desktop Support Technician TEKsystems New Haven, CT*Hybrid Operations Leadership Communication User Accounts Problem Solving Desktop Support Customer Service Active Directory Networking Basics Business Valuation Willingness To Learn Microsoft Windows 10 Full Stack Development Artificial Intelligence Network Troubleshooting Business Transformation Remote Technical Support Critical Illness Insurance Troubleshooting (Problem Solving) +0

We are seeking a Desktop Support Technician to manage and support a complete desktop computing environment for a designated department. This role requires a hands-on IT professional with strong technical expertise, problem-solving skills, and the ability to deliver high-quality end-user support., * Strong experience in desktop support or IT support in a professional environment

• Hands-on experience with Active Directory, Group Policy, and endpoint management
• Proficiency with Windows operating systems and enterprise applications
• Experience supporting hardware, peripherals, and network-connected devices
• Strong troubleshooting, documentation, and customer service skills
• Ability to manage multiple tasks and work both independently and collaboratively

This is a Contract to Hire position based out of New Haven, CT. Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.