Senior Software Engineering Manager

1. Coaches, motivates, and professionally develops direct reports and others.
2. Sets clear team objectives and measurements aligned with organizational goals.
3. Responsible for performance evaluations and recommending compensation changes.
4. Builds and strengthens teamwork and cooperation within and across teams.
5. Implements lean solutions to improve team efficiency while maintaining effectiveness.
6. Removes organizational impediments including hidden challenges.
7. Assesses and improves team health.
8. Creates a culture that makes room for failure and learning.
9. Leads the hiring process for team members.
10. Contributes to department staffing plans and budget processes.
11. Coordinate with Nelnet Cyber Security Group (CSG) to ensure that NBS is compliant with all Nelnet security policies.
12. Creates engineering standards in coding practices across teams.
13. Mentors Software Engineers in best practices.
14. Creates an environment of best practices in engineering through personal example, developing and engineering products, creating deployments, and leading system architecture design concepts across teams.

1. Bachelor's degree or equivalent experience., 1. 5+ years of experience in IT Team area with a demonstrated ability of successfull team leadership.
2. 2+ years of experience in management role.
3. Proficiency in Python & Java required.
4. Experience with AWS deployments required.
5. Experience with auto scaling design.
6. Experience deploying AI models in Bedrock framework.
7. Experience using AI coding assistants (Claude, Cursor, ect...).
8. Experience in developing MCP and API custom connectors.

COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:

1. Proven ability to lead teams in effectively coping with change.
2. Strong team-oriented interpersonal skills.
3. Excellent judgment and is considered a trustworthy person.
4. Proven ability to manage complex problems by looking beyond the obvious to get to root cause.
5. Ability to instill a sense of purpose through talking about possibilities beyond today and being optimistic.
6. Ability to be realistic but also inspire and motivate others to perform at their best and advance their skills.
7. Strong bias toward action and delivery of solutions/outcomes.
8. Strong ability to take product management requirements and develop engineering architecture to meet future business scaling needs in design.

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work., Nelnet is a Drug Free and Tobacco Free Workplace. You may know Nelnet as the nation's largest student loan servicer - but we do more than that. A lot more. We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.