Director, Commercial IT Launch

Due to an accelerated commercialization timeline, we are seeking an experienced Commercial IT Launch Director / Business Partner Consultant to lead and support the build-out of our commercial technology capabilities ahead of product launch. This is an urgent, high-impact engagement - commercial activities are already ramping across the organization and the business can not wait for IT. The ideal candidate brings deep pharma commercial IT hands-on launch experience, operates with urgency and autonomy, and can immediately bridge the gap between business momentum and technology readiness., Commercial IT Launch Leadership

• Serve as the primary Commercial IT Business Partner for the launch program.
• Drive IT readiness in parallel with - and often ahead of - business workstreams.
• Maintain a proactive cadence with commercial stakeholders to anticipate needs before they escalate.
• Lead planning and delivery across all commercial technology workstreams to meet launch timelines.

CRM Strategy & Enablement

• Oversee CRM platform readiness, configuration, and commercial deployment.
• Partner with Sales, Marketing, and Commercial Operations to define CRM workflows, data structures, and field force enablement.
• Ensure CRM integrates effectively with downstream data and analytics platforms.

Commercial Data Warehouse

• Lead the transition of the Commercial Data Warehouse from sandbox to production-ready environment.
• Coordinate data ingestion, validation, and quality processes across commercial data sources.
• Partner with analytics and data engineering teams to ensure warehouse supports launch analytics needs by Q3.

Veeva Ecosystem & Commercial Data

• Manage Veeva platform configurations and integrations (CRM, Vault, Network, OpenData as applicable).
• Oversee master data management, HCP/HCO data, and affiliate data within the Veeva ecosystem.
• Ensure Veeva data flows are compliant, validated, and ready for commercial activation.

Branding & Unbranded Initiatives

• Support technology enablement for both branded promotional and unbranded (disease awareness) programs.
• Ensure digital and data infrastructure is in place for multichannel launch campaigns.
• Collaborate with Medical Affairs, Marketing, and Regulatory on compliant content and data use.

Commercial Analytics & Operations

• Enable commercial analytics capabilities including reporting, dashboards, and KPI tracking for launch.
• Partner with Commercial Operations on targeting, alignment, incentive compensation, and field reporting infrastructure.
• Ensure business intelligence tools are launch-ready and accessible to key stakeholders.

Partnership & Governance

• Establish interim IT-business partnership structures while formal governance models are developed.
• Represent Commercial IT in cross-functional launch team meetings.
• Provide regular status updates on IT readiness, risks, and mitigation plans to senior leadership.
• Contribute to building the long-term Commercial IT partnership and operating model.

Do you have experience in Leadership?, * 8+ years of experience in pharmaceutical commercial technology or commercial IT.

• Demonstrated experience supporting or leading a commercial launch in pharma / biotech.
• Hands-on expertise with Veeva CRM and at least one other Veeva platform (Vault, Network, OpenData).
• Experience building or managing a Commercial Data Warehouse in a pharma context.
• Prior engagement in a Business Partner or Business-facing IT leadership role.
• Experience working in a consulting or fractional leadership capacity is strongly preferred.

Technical Skills

• Veeva ecosystem (CRM, Vault, Network, OpenData)
• CRM platforms (Salesforce, Veeva CRM)
• Commercial Data Warehouse architecture and delivery
• Commercial analytics platforms (Tableau, Power BI, or equivalent)
• Master Data Management for HCP/HCO data
• Understanding of pharma commercial data sources (IQVIA, Symphony, claims, etc.)

Core Competencies

• Operates with urgency - able to engage immediately and drive results on compressed timelines.
• Strong business acumen; able to partner credibly with commercial leaders.
• Comfortable working in ambiguity and shaping structure where none exists.
• Excellent stakeholder management and executive communication skills.
• Collaborative mindset with a "divide and conquer" delivery approach., * Experience with pre-launch and at-launch CDW / analytics environment build-out.
• Prior work on both branded and unbranded pharmaceutical programs.
• Familiarity with regulatory considerations for commercial data use (OPDP, FTC, state laws).
• Experience designing IT-business partnership or BPIT operating models.
• Therapeutic area experience in specialty, rare disease, or oncology.

At Slipstream, we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream's industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.