Scrum Master II

• Lead and coach multiple cross-functional Agile teams (Scrum, Kanban, XP)
• Facilitate all Agile ceremonies and remove delivery impediments
• Drive continuous improvement, team maturity, and Agile best practices adoption
• Partner with Agile leaders to improve organizational Agile effectiveness
• Mentor junior Scrum Masters and promote a culture of collaboration and transparency
• Ensure visibility of work through Agile tooling and information radiators
• Support risk, compliance, and internal control standards within Agile delivery environments

Core Responsibilities:

• Facilitate sprint planning, daily stand-ups, backlog refinement, retrospectives, and sprint reviews
• Coach teams on Agile practices including user stories, story mapping, ATDD, TDD, CI/CD, and pairing
• Identify and resolve blockers, escalating when cross-team or organizational support is required
• Promote self-organization, accountability, and high-performing team behaviors
• Support Agile transformation efforts and continuous delivery improvements
• Maintain alignment with organizational risk, regulatory, and audit requirements
• Foster a culture of transparency, collaboration, and continuous learning

CTG is seeking a Scrum Master II to support multiple Agile teams within a dynamic enterprise environment. This role is ideal for an experienced Agile practitioner who excels in coaching teams, facilitating Agile ceremonies, and driving continuous improvement across Scrum and Kanban teams., * Bachelor's degree and 4+ years Agile team experience, including 2+ years as a Scrum MasterOR 8+ years combined education/work experience with 2+ years Scrum Master experience

• Experience coaching Agile teams using Scrum and Kanban frameworks
• Strong Agile tooling experience (e.g., Jira, Azure DevOps, or similar)
• Excellent facilitation, communication, and conflict resolution skills
• Demonstrated ability to lead through influence in a matrixed environment, * Experience in multiple SDLC roles (BA, developer, QA, PM, UX, deployment)
• Strong knowledge of Agile and Lean principles
• Experience supporting digital product delivery environments
• Understanding of Design Thinking principles
• Agile certifications (CSM, PSM, SAFe) preferred
• Proven track record driving team self-organization and continuous improvement

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com . CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.