Salesforce Solution Architect - Service Module

Insight Global is seeking 2 Salesforce Architects to support a multi-national power management client of ours. They will be responsible to support hyperscale business initiatives, focused on large-scale data center growth and service optimization. This role will balance business engagement and hands-on technical design across multiple workstreams to better leverage Salesforce Service modules.

Day-to-Day Responsibilities

• Support Project Giddian within the hyperscale business (data center growth initiatives)

• Drive architectural design and decision-making across 4 workstreams

• Partner with:

o Business stakeholders (50%) - including refinement calls and requirements alignment

o Technical teams (50%) - guiding design and implementation

• Lead presentations and provide clear updates to stakeholders

• Focus primarily on hyperscale initiatives (~80%) with additional support across broader efforts (~20%)

• Help improve service delivery, scalability, and operational efficiency while reducing overhead

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Experience supporting large-scale Salesforce environments (10,000+ users)

• Strong ability to communicate with both business and technical stakeholders

• Proven experience in solution design, including architecture decisions, integration patterns, and scalability considerations in Salesforce

• Ability to optimize and reuse components while minimizing technical debt

• Forward-thinking mindset with experience designing for future-state Salesforce capabilities

• Technical Stack:

o Salesforce Native Platform

o Apex

o Flow

o Lightning Web Components (LWC)